Communication on Progress

CoP

Participant
Published
  • 01-Sep-2021
Time period
  • August 2020  –  August 2021
Format
  • Stand alone document – Basic COP Template
Differentiation Level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer

  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • No answer provided.
Human Rights
  • Assessment, policy and goals

  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  •  Silverminds LLC assure the comunity that it does not participate in any form of forced or bonded labour
     We fully Comply with minimum wage standards as per ferderal laws
    All employment-related decisions are based on relevant and objective criteria not leaving any space for discrimination of any kind

  • Implementation

  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • We operate fully remote and we have made a suggestion box email to our employees so any concern can be addressed

    That email is monitored directly by our humane resources department in order to ensure that our employees concerns get answered. So far it has worked very good, and our workers are very happy with it since it gives them a direct access to higher management and operations.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • We evaluate our employees performance by call monitoring and scoring that measures the call on a 100% basis of points.

Labour
  • Assessment, policy and goals

  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • For the year of 2022 we are lauching a platform that is being developed, which will help us gather complaints and suggestions from our employees.

  • Implementation

  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • Silverminds LLC is fully committed implementing best practices in terms of Labour Rights, and for this coming year of 2022 we are ensuring that all of our employees have access to a inhouse company's assessment system that is being developed by our developers, this platform will help employeess submit tickets directly to any of all company's departments, i.e Human resources, Operations, Management and Supervisors.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • We conduct ramdon call monitoring to evaluate agents' performance

Environment
  • Assessment, policy and goals

  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • No answer provided.
  • Implementation

  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • No answer provided.
  • Measurement of outcomes

  • Description of how the company monitors and evaluates environmental performance.

  • No answer provided.
Anti-Corruption
  • Assessment, policy and goals

  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • No answer provided.
  • Implementation

  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • No answer provided.
  • Measurement of outcomes

  • Description of how the company monitors and evaluates anti-corruption performance.

  • No answer provided.