Bouygues Telecom communicates with stakeholders on sustainable development and implementation of the UN Global Compact’s principles in its Annual Report 2003. The report describes the group’s sustainable development in terms of social and environmental responsibility. The report addresses issues of health protection (long term effect of radio waves, precaution principle, etc.) and environmental impact controlling (preserving environment when installing radio masts, waste management, etc) (see page 30 to 32 of the report).

In the area of staff management, the report describes Bouygues Telecom’s innovative Human Resources policy, based on a set of powerful and motivating values including recruitment and staff development (see page 37 of the report).

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The city of Marseille, France, and French mobile operators signed a charter in March 2003, reflecting the operators’ desire to develop mobile telephony in compliance with standards of transparency of information, limitations on public’s exposure to electromagnetic fields, service quality and respect for urban landscape (for instance when installing base stations).

Bouygues Telecom has notably received the “Trophée Social des Télécoms” for its performance in employee relations in the telecommunication sector.