Communication on Progress 2014

Participant
Published
  • 05-Aug-2014
Time period
  • August 2013  –  August 2014
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • 1st August 2014

    To our stakeholders:

    I am pleased to confirm that Gapuma UK Ltd reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

    Sincerely yours,

    
Mr. Amit Parekh
    Procurement Director

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • 2. HUMAN RIGHTS
    2.1 The Company is vehemently opposed to the use of slavery in all forms; cruel,
    inhuman or degrading punishments; and any attempt to control or reduce
    freedom of thought, conscience and religion.
    2.2 The Company will ensure that all of its employees, agents and contractors are
    entitled to their human rights as set out in the Universal Declaration of
    Human Rights and the Human Rights Act 1998.
    2.3 The Company will not enter into any business arrangement with any person,
    company or organisation which fails to uphold the human rights of its workers
    or who breach the human rights of those affected by the organisation’s
    activities.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • All employees have been made aware of Gapuma UK Ltd's policy in this area and have been required to read and familiarise themselves with this policy.
    All policy documents are available to access at any time via the company's server and employees are encouraged to submit suggestions, feedback and and concerns through the listed individuals with special responsibility and oversight in this area.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Gapuma UK Ltd was successfully accredited as compliant with ISO 9001:2008 Management System in 2013 and the adoption of this standard has helped to provide a framework for monitoring and evaluating the performance of all employees, suppliers and other trading partners in regard to our core values.

    Specifically, the implementation of an 'Opportunities for Improvement' Log allows for employees to report or highlight any areas of concern for internal audit and subsequent analysis at a Quarterly Management Review meeting. This QMR is attended by the Managing Director and internal auditors. All log entries, internal audits, QMR and other meetings and any subsequent remedial actions are reviewed annually during an external audit carried out by UKAS accredited ISO Auditors DNV Certification Ltd.

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • 3. WORKERS’ RIGHTS
    3.1 The Company is committed to complying with all relevant employment
    legislation and regulations. The Company regards such regulations and
    legislation as the minimum rather than the recommended standard.
    3.2 No worker should be discriminated against on the basis of age, gender, race,
    sexual orientation, religion or beliefs, gender reassignment, marital status or
    pregnancy. All workers should be treated equally. Workers with the same
    experience and qualifications should receive equal pay for equal work.
    3.3 Workers should be aware of the terms and conditions of their employment or
    engagement from the outset. In particular workers must be made aware of
    the wage that they receive, when and how it is to be paid, the hours that they
    must work and any legal limit which exists for their protection and any
    overtime provisions. Workers should also be allowed such annual leave, sick
    leave, maternity / paternity leave and such other leave as is granted by
    legislation as a minimum.
    3.4 The Company does not accept any corporal punishment, harassment in any
    form, or bullying in any form.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • All employees have been made aware of Gapuma UK Ltd's policy in this area and have been required to read and familiarise themselves with this policy.
    All policy documents are available to access at any time via the company's server and employees are encouraged to submit suggestions, feedback and and concerns through the listed individuals with special responsibility and oversight in this area.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Gapuma UK Ltd was successfully accredited as compliant with ISO 9001:2008 Management System in 2013 and the adoption of this standard has helped to provide a framework for monitoring and evaluating the performance of all employees, suppliers and other trading partners in regard to our core values.

    Specifically, the implementation of an 'Opportunities for Improvement' Log allows for employees to report or highlight any areas of concern for internal audit and subsequent analysis at a Quarterly Management Review meeting. This QMR is attended by the Managing Director and internal auditors. All log entries, internal audits, QMR and other meetings and any subsequent remedial actions are reviewed annually during an external audit carried out by UKAS accredited ISO Auditors DNV Certification Ltd.

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Gapuma (UK) Limited recognises that it has a responsibility to the environment beyond legal
    and regulatory requirements. We are committed to reducing our environmental impact and
    continually improving our environmental performance as an integral part of our business
    strategy and operating methods, with regular review points. We will encourage customers,
    suppliers and other stakeholders to do the same.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • 2. POLICY AIMS
    We endeavor to:
    Comply with and exceed all relevant regulatory requirements.
    Continually improve and monitor environmental performance.
    Continually improve and reduce environmental impacts.
    Incorporate environmental factors into business decisions.
    Increase employee awareness and training.
    3. PAPER
    We will minimise the use of paper in the office.
    We will reduce packaging as much as possible.
    We will seek to buy recycled and recyclable paper products.
    We will reuse and recycle all paper where possible.
    4. ENERGY AND WATER
    We will seek to reduce the amount of energy used as much as possible.
    Lights and electrical equipment will be switched off when not in use.
    Heating will be adjusted with energy consumption in mind.
    The energy consumption and efficiency of new products will be taken into account when
    purchasing.
    5. OFFICE SUPPLIES
    We will evaluate if the need can be met in another way.
    We will evaluate if renting/sharing is an option before purchasing equipment.
    We will evaluate the environmental impact of any new products we intend to purchase.
    We will seek to buy more environmentally friendly and efficient products.
    We will reuse and recycle everything we are able to.
    6. TRANSPORTATION
    We will reduce the need to travel, restricting to necessity trips only.
    We will promote the use of travel alternatives such as e-mail or video/phone conferencing.
    We will make additional efforts to accommodate the needs of those using public transport
    or bicycles.
    We will use the 'green' vehicles and maintain them rigorously.
    7. MAINTAINANCE AND CLEANING
    Cleaning materials will be as environmentally friendly as possible.
    Materials used in office refurbishment will be as environmentally friendly as possible.
    We will only use licensed and appropriate organisations to dispose of waste.
    8. MONITORING AND IMPROVING
    We will comply with and exceed all relevant regulatory requirements.
    We will continually improve and monitor environmental performance.
    We will continually improve and reduce environmental impacts.
    We will incorporate environmental factors into business decisions.
    We will Increase employee awareness through training.
    9. CULTURE
    We will involve staff in the implementation of this policy, for greater commitment and
    improved performance.
    We will update this policy at least annually in consultation with staff and other stakeholders
    where necessary.
    We will provide staff with relevant environmental training.
    We will work with suppliers, contractors and sub-contractors to improve their
    environmental performance.
    We will use local labour and materials where available to reduce CO2 and help the
    community.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • Gapuma UK Ltd was successfully accredited as compliant with ISO 9001:2008 Management System in 2013 and the adoption of this standard has helped to provide a framework for monitoring and evaluating the performance of all employees, suppliers and other trading partners in regard to our core values.

    Specifically, the implementation of an 'Opportunities for Improvement' Log allows for employees to report or highlight any areas of concern for internal audit and subsequent analysis at a Quarterly Management Review meeting. This QMR is attended by the Managing Director and internal auditors. All log entries, internal audits, QMR and other meetings and any subsequent remedial actions are reviewed annually during an external audit carried out by UKAS accredited ISO Auditors DNV Certification Ltd.

    Additionally, as part of our ISO framework we set the following Quality Objective: To reduce all paperwork generated in the London office by 20%. To be measured by cost spent on copy paper per annum. Target January 2014

    We were successful in meeting this target.

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • The Company is committed to conducting all of its business in an honest and ethical manner
    and has adopted this Policy to:
    • promote honest and ethical conduct;
    • ensure compliance with applicable laws, rules and regulations; and
    • evidence its commitment to bribery prevention and the carrying out of business fairly,
    honestly and openly.
    All Personnel have a responsibility to obey the law and act ethically and properly in compliance
    with this Code and Policy.
    This Code and Policy is a guide that is intended to alert Personnel to the significant legal and
    ethical issues that can arise, the mechanisms available to report illegal or unethical conduct, the
    consequences of breaking the Code and Policy, and the actions the Company will take to ensure
    other Associated Persons comply with this Code and Policy, in particular the prevention of
    bribery.
    It is not a comprehensive document that addresses every legal or ethical issue that may
    confront Personnel, nor is it a summary of all laws and policies that apply to the business of the
    Company. This Code and Policy should help Personnel to decide how to act. It should be used
    as a guide by Personnel to the way they work. If Personnel come across anything on Company
    business they are not sure about because it seems wrong and they need advice, then the Board
    requires Personnel to raise the issue in accordance with this Code and Policy. The Company is
    committed to creating an environment where Personnel can raise these issues without fear of
    retaliation.
    The Company is committed to working only with third parties, including agents,
    representatives, advisers, contractors, suppliers, intermediaries and joint venture partners,
    whose business ethics and behaviours are consistent with this Code and Policy.

    3. DEFINITIONS
    For the purposes of this Code and Policy the following definitions apply:
    Associated Person means any Personnel or other person performing services for or on behalf of
    the Company.
    Bribe means any financial or other advantage, including facilitation payments, cash gifts,
    hospitality or kickbacks, entertainment, designed to induce someone to act improperly or to
    reward someone for doing so.
    Corruption means any act of bribery, extortion, fraud, deception, collusion, participation in an
    abuse of power, or money laundering.
    Facilitation Payments means sums of money paid to a Public Official (or other persons) as a
    way of ensuring that they perform their duty, either more promptly or at all.
    Public Official means an individual who:
    (a) holds a legislative, administrative or judicial position of any kind, whether appointed or
    elected, of a country or territory (or any subdivision of a country or territory);
    (b) exercises a public function:
    (i) for and on behalf of a country or territory (or any subdivision of such a country
    or territory); or
    (ii) for any public agency or public enterprise of that country or territory (or
    subdivision);
    (c) is an official or agent of a public international organisation being an organisation whose
    members are:
    (i) countries or territories
    (ii) government of countries or territories;
    (iii) other public organisations; or
    (iv) a mixture of any of the above; or
    (d) is a candidate for public office or a member of the governing body or similar of any
    political party.
    Personnel means directors, officers, employees, consultants and contractors employed by or
    contracting with the Company, acting on the Company's business.

    4. APPLICATION
    This Policy applies to all Personnel. The Managing Director is responsible for monitoring
    compliance with this Policy. The provisions of this Policy are mandatory and full compliance by
    all Personnel is required under all circumstances. Failure to comply with this Policy can have
    severe consequences for both individual Personnel and the Company. The Company will impose
    appropriate disciplinary measures, up to and including dismissal, for breaches of this Policy.
    All Personnel who believe they have experienced or witnessed unethical behaviour on the
    Company’s business have a responsibility to do something about it. Their concerns should be
    raised with their manager or, if not appropriate, the Managing Director. Provided concerns
    are reported in good faith, Personnel will not be penalised in anyway if these are unfounded
    or mistaken.
    5. GOVERNING PRINCIPLES
    All Personnel must:
    (a) apply the Company’s policy of honesty, integrity and ethical conduct to everything the
    Company does;
    (b) take personal responsibility for implementing the provisions of this Code and Policy;
    (c) comply with applicable laws, regulations and contract requirements as a minimum and
    the Company’s own standards where these are higher; and
    (d) seek guidance where unsure of the appropriate course of action.
    The Managing Director will:
    (a) act ethically, applying the same high standards of conduct expected throughout the
    Company;
    (b) promote ethical conduct within the Company and on its business;
    (c) provide training and appropriate support to Personnel to equip them to deal with
    ethical issues;
    (d) listen to concerns expressed by Personnel about business conduct and support them in
    expressing those concerns; and
    (e) ensure that no Personnel face retaliation for reporting suspected misconduct.

    6. CONFLICTS OF INTEREST
    Personnel must avoid situations where they have or appear to have (or could potentially have
    or appear to have) a conflict of interest between their own interests and the best interests of
    the Company. If such a situation arises, Personnel must promptly disclose in writing to the
    Managing Director the relevant facts and circumstances that create (or could create) the
    conflict of interest.
    For the purposes of this Policy, and in addition to those matters specifically prohibited, conflicts
    of interest include (but are not limited to) situations in which Personnel act in any manner
    which might result in or create the appearance of using their relationship with the Company for
    private gain or for the benefit of another person, corporation, partnership or other entity,
    including any competitor, or where Personnel's duties to one or more entities are likely to be at
    odds with each other or incompatible.
    In particular, Personnel must not, directly or indirectly:
    • engage in any personal business transaction or private arrangement for personal profit
    or the benefit of another person or entity or for the benefit of a competitor, which:
    o arises out of their association with the Company and/or uses its corporate
    property, information or position;
    o may be based upon confidential or non-public Company information; or
    o interferes with the performance of their obligations to the Company;
    • act in any manner which involves the Company, in which the Personnel have a personal
    interest and which is incompatible or inconsistent with their obligations to the
    Company;
    • influence negotiations or transactions between the Company and its agents,
    intermediaries, representatives, advisers, suppliers, contractors, clients, joint-venture
    partners or other parties for personal gain or have any financial interest in contracts
    awarded by the Company other than their contract of employment or the consulting or
    other contract under which they provide services to the Company;
    • hold positions or jobs or engage in outside businesses or other interests that adversely
    impact the performance of duties owed to the Company without the prior written
    consent of the Managing Director;
    • put themselves in a position where any of their family relations is employed by or acts
    as a contractor or consultant to the Company and reports to them;
    • serve on the board of directors or similar body of a competitor of the Company or act in
    any other capacity for a competitor of the Company;
    6
    • serve on the board of directors of any publicly traded company without the prior
    written consent of the Managing Director; or
    • take for themselves personally, or for their family relations, opportunities that properly
    belong to the Company or are discovered through the use of its corporate property,
    information or property.
    7. BUSINESS CONDUCT
    Fraud, Deception and Dishonesty
    The Company and its Personnel must not defraud anyone or act dishonestly. Personnel must do
    their best to protect the Company from fraud at all times and be alert to the possibility of fraud
    or dishonesty in the Company’s business.
    Work Environment
    The Company strives to maintain a work environment free of discrimination, harassment and
    bullying in which diversity is welcomed and in which individuals are accorded equality of
    employment opportunity on merit-based on work performance and potential ability.
    Employment includes not only equal treatment in hiring, but also equal treatment in
    promotion, training, compensation, termination and disciplinary action.
    The Company does not discriminate and will not accept in its business any discrimination on the
    grounds of race, colour, nationality, ethnic or national origin, religion or belief (including
    political affiliation), age, gender, sexual orientation, gender reassignment, marital or civil
    partner status, pregnancy or maternity, disability.
    It is the responsibility of all Personnel to contribute to a work atmosphere free of harassing,
    abusive, disrespectful, disorderly, disruptive or other non-professional conduct. The Company
    will not tolerate behaviour that makes other Personnel feel inferior, humiliated, upset or
    threatened.
    Recording of Transactions and Reporting of Financial Information
    The integrity of the Company’s record keeping and reporting system shall be maintained at all
    times and the Company’s books and records must fully and fairly disclose, in a complete
    accurate, timely and understandable manner, all transactions and dispositions of the assets of
    the Company. The Company’s system of internal financial controls and delegated authorities
    must be followed.
    Record Retention and Destruction
    Company records and documents must be retained for appropriate periods in order to meet
    local statutory requirements and the Company’s business needs. Upon expiration of the

    relevant retention period, permission should be obtained from Managing Director to destroy
    the records and documents.
    Employee Privacy and Personal Information
    Personal information and data will be handled appropriately by the Company, which will
    protect individual privacy and follow the data privacy laws in the countries in which it operates.
    Personal information of directors, officers, employees, contractors and consultants may be
    collected only to the extent that is necessary for business, legal, security or contractual
    purposes and collection of personal information is to be conducted by fair and lawful means
    with the knowledge and consent of the individual from whom the information is being
    collected. Access to employee personal records and the information contained therein shall be
    limited to those with a need to know for a legitimate business purpose. Personal information
    shall be retained by the Company for only as long as it is required by the Company and shall
    thereafter be destroyed. The Company will not transfer personal information to other countries
    if this is not allowed by local law.
    Confidential Information
    Personnel must not use or disclose (except in the proper course of their duties) the Company’s
    confidential information (including trade secrets, financial sales and marketing information,
    intellectual property, know-how, records, data, plans, strategies, processes, business
    opportunities, customers, suppliers, employees and all personal information relating to
    Personnel). This may only be disclosed to third parties if the disclosure is appropriately
    authorised by Managing Director and on a confidential basis.
    Under no circumstances should Personnel discuss confidential information in a public place, or
    disclose confidential information from a previous employer to the Company, unless permitted.
    Intellectual Property
    All information, technology and intellectual property developed by Personnel arising out of or
    in connection with the employment or appointment by the Company belongs to the Company,
    and all Personnel must assign to the Company all rights they may have in any such information,
    technology and intellectual property.
    Agents and Representatives of Company
    The Company shall inform its agents, consultants, independent contractors and representatives
    of their responsibility to act, on behalf of the Company, consistent with this Policy, other
    Company statements and policies and any applicable law or regulation. Compliance shall be
    monitored.
    Use of Technology
    The Company's electronic communication resources (voicemail, email, facsimile, internet,
    computers, etc.) should be used properly and reasonably, making sure that the equipment and

    the information it contains remain secure. Personal use of these resources is permitted if
    reasonable and appropriate. Personal information transmitted, using or stored on the
    Company’s systems, will not be regarded as private and confidential and the Company reserves
    the right to access, without notice, any such use. Personnel should be aware that e-mails to
    external parties have the same effect in law as other forms of written communication and must
    not send e-mails or other electronic communication making representations or commitments
    on behalf of the Company unless authorised to do so. Company IT policies, including the use of
    passwords, anti-virus software and regular back-ups, must be complied with by all Personnel at
    all times.
    Company Communications and Disclosures
    These are messages and statements from the Company to third parties about the Company and
    its business. Where these are made to shareholders or are made public they will form the basis
    on which third parties may decide whether to buy, sell or retain shares in the Company. Any
    message and statement issued by or on behalf of the Company should be timely, accurate,
    complete, truthful and reliable and comply with any applicable securities regulations and laws.
    None should be issued with appropriate internal approval, up to and including the Board.
    Personnel should also take particular care about what they say concerning the Company at
    meetings and other public events.
    Delegation of Authority
    All employees, officers and directors share in the overall responsibility for the sound
    management of the Company’s finances and resources and each has a responsibility to be
    aware of and to comply with relevant Company policies, control procedures and operating
    systems.
    Any Personnel or other persons acting on behalf of the Company who develop a contract or
    recommend that the Company enter into a contract shall take all reasonable steps to ensure
    the sound management of the Company’s interests and resources. The Company expects all
    those who may be involved in the contracting process on behalf of the Company to act ethically
    and diligently in carrying out their responsibilities to the Company.
    No person may enter into arrangements purporting to bind the Company to contractual or
    other obligations unless he or she has expressly been granted authority to do so.
    If any Personnel become aware of any circumstances suggesting non-compliance, irregularity or
    impropriety relating to the matters addressed in this section, they should promptly notify the
    Managing Director, who will investigate and take appropriate action to ensure accountability
    for the sound day-to-day management of the funds and resources of the Company.

    Gifts, Hospitality and Entertainment
    The Company only offers, promises, gives, requests or receives gifts, entertainment or
    hospitality for business (or allows Personnel to do the same) if these are reasonable. Under no
    circumstances may the gifts, entertainment or hospitality be offered, promised, given,
    requested or accepted if they could influence a business decision improperly or if they are
    material or frequent.
    Personnel must not use their status or position with the Company to obtain personal gain from
    those doing or seeking to do business with the Company. Except as provided herein, Personnel
    must neither seek nor accept gifts, entertainment, hospitality or any other benefit from any
    person or from any organisation or group that does (or is seeking to do) business with the
    Company, or from a competitor of the Company or any of its affiliates, that may compromise
    (or may be seen to compromise) their judgement.
    Personnel may offer, promise, give or accept reasonable gifts, entertainment and hospitality
    provided this is not reasonably likely to cause personal embarrassment to the individual or to
    the Company or could be seen as possibly compromising that individual's ability to act
    independently in the best interests of the Company.
    If an employee, officer or director of the Company is offered a gift, entertainment or hospitality
    that is disproportionate and that is likely to be seen as compromising their judgement, or is
    offered any payment then the offer should be promptly (and politely) rejected in writing by
    explaining that the Company’s Code of Ethics prohibits the individual from accepting the offer.
    That communication must be copied to the Managing Director and any gift received returned to
    the sender.
    If it is not feasible to refuse or return a gift, whether because it is not practical or possible to do
    so, or because to do so may cause offence, the Personnel in question must notify the Managing
    Director requesting instructions. The Managing Director shall then consider the gift and direct
    how it should be treated, which may include returning it to the person who gave it, donating it
    to charity or surrendering it to the appropriate authorities.
    Personnel must at no time permit themselves to be influenced or to act improperly during the
    course of their employment, appointment or duty to the Company as a result of any gift
    offered, promised or given to them. Failure to do this may result in Personnel committing an
    offence under applicable anti-bribery laws.
    Whatever the circumstances, all gifts exceeding £100 in value (or assumed value), or its
    equivalent in any other currency, must be declared before being accepted or given (or, if this is
    not possible, as soon as possible thereafter) to the Managing Director. However, the fact that a
    gift does not exceed this value (or assumed value) does not relieve Personnel of their duty to
    report any disproportionate gift, expenditure or hospitality in accordance with this Policy and
    does not mean that such a gift cannot constitute a Bribe.
    Those Personnel whose duties require them to do so may offer, promise or give modest gifts,
    entertainment or hospitality if all of the following tests are met:
    • the gift, entertainment or hospitality is not cash, a gift certificate or other negotiable
    instrument;
    • the gift or other benefit cannot reasonably be interpreted as an improper payment or
    inducement;
    • the gift, entertainment or hospitality does not contravene any applicable law and, in
    addition, is made in accordance with generally-accepted local ethical practices (noting
    that the fact that such a gift, entertainment or hospitality is customary in the local
    territory does not mean that it is lawful under applicable law);
    • the entertainment or hospitality occurs infrequently;
    • the entertainment or hospitality arises during the Company's ordinary course of
    business;
    • the entertainment or hospitality involves reasonable and not lavish expenditure – the
    amounts involved should be amounts the individual is accustomed to spending on his or
    her own business and personal entertainment (and not amounts which might be likely
    to influence him or her) and which, if subsequently disclosed to the public, would not in
    any way embarrass the Company or the recipient,
    • the gift, entertainment or hospitality has the prior written approval of the Managing
    Director;
    • the gift, entertainment or hospitality is publicly and openly given and not provided in
    circumstances of secrecy or concealment; and
    • the recipient is asked to report the gift, entertainment or hospitality to their employer
    or principal.
    Any Personnel in doubt regarding the proper course of action should promptly refer the matter
    to the Managing Director.
    8. ANTI-BRIBERY AND CORRUPTION
    The Company and Personnel must not offer, promise, give, request or accept or agree to accept
    any Bribe in any form, whether directly or indirectly. The Company and Personnel must not
    participate in or tolerate any Corruption, whether directly or through any third party. The
    Company and Personnel must not give, receive, ask for or permit anyone else, to give Bribes or
    enter into Corruption to win new business, retain existing business or further the Company’s
    interests. In particular:
    • all dealings between Personnel and Public Officials must be conducted in a manner that
    will not compromise the integrity or impugn the reputation of any Public Official or

    Personnel. Non-routine and high profile contacts with Public Officials must be handled
    by or coordinated by the Managing Director;
    • the Company and Personnel must not make Facilitation Payments in any country or
    allow any person to make Facilitation Payments on behalf of the Company or any
    Personnel;
    • the Company and Personnel should not pay more than a fair market price for goods and
    services;
    • the Company and Personnel must not hide or fail to record properly activities or falsify
    any Company records or accounts;
    • the Company and Personnel must check that fees paid by the Company for services
    from third parties, including agents, advisors and consultants, are for legitimate
    business purposes and are consistent with the service provided;
    • Personnel must understand and follow all the applicable Bribery and Corruption laws
    that apply in the countries in which the Company does business and may contact the
    Managing Director for advice on which laws apply and what restrictions they impose;
    • Personnel must report any attempts to Bribe them or the Company or to request Bribes
    from them or the Company and any suspicions of Corruption in the business of the
    Company to the Managing Director.
    It is recognised that there are circumstances in which Personnel are left with no alternative but
    to make a Facilitation Payment or other payment in order to protect against loss of life, limb or
    liberty. Under some laws, that Personnel may have a legal defence against a prosecution for
    Corruption or Bribery, such as the defence of duress. However, laws across other territories
    operate differently and this defence is not always available. Where it is feasible to do so,
    Personnel should contact the Managing Director, who will endeavour to assist Personnel and
    discuss any options available.
    The following are examples of potential Bribes or corrupt activity:
    • making or offering a payment in order to influence a decision to award a contract to the
    Company;
    • making or offering a payment in order to influence the timing of the issue of any official
    authorisation or documentation, including any certificate, approval, permit or licence;
    and
    • making or offering a payment in order to relieve the Company of any governmental or
    statutory obligations, such as paying taxes, passing inspections or obtaining government
    authorisations.

    Personnel who commit or collude in any Corruption or offering, promising, giving, requesting or
    accepting any Bribe may incur criminal liability on themselves and (potentially) the Company as
    well.
    Bribery Risk Assessment
    The Company will regularly assess its exposures to potential external and internal risks of
    Bribery on its behalf by Associated Persons. The risk assessment will be overseen by the
    Managing Director and will be carried out using internal information, such as responses to
    questionnaires and comments from training sessions for this Code and Policy, and external
    information sources, such as UK Government advice and reputable non-governmental
    organisations like Transparency International. The assessments will review country, sector,
    transaction, business opportunity and business partnership risk in the Company’s operations.
    The risk assessment will also review how the Company’s internal structure and procedures
    affect the Bribery risk, including Personnel training and knowledge of this Code and Policy.
    Due Diligence of Associated Persons.
    The Company will carry out thorough due diligence on Associated Persons to satisfy the
    Company that the Associated Persons are not likely (whether directly or indirectly) to Bribe or
    engage in Corruption and will review and periodically repeat similar due diligence on existing
    Associated Persons. The Due Diligence carried out should reflect the requirements of the risk
    assessment, and it may be appropriate to include direct face-to-face enquiries of the Associated
    Persons, inspection of offices and verification of resources, checks on publically available
    resources, use of risk-control agents and investigators, requesting CVs and résumés and
    following up references.
    Business Relationships with Associated Persons
    It is the responsibility of all Personnel whose work involves them dealing with Associated
    Persons, to monitor the behaviour of those Associated Persons for conduct that may
    contravene the requirements of this Code and Policy and any applicable law. Any concerns
    must be promptly reported by Personnel to their immediate supervisor or the Managing
    Director. Future agreements with Associated Persons outside the Company’s organisation
    should, where at all possible, require that the Associated Person complies with Anti-Bribery and
    Corruption policies equivalent to the relevant provisions of this Code and Policy.
    In particular, no Personnel may make any payment or provide any other advantage to an
    Associated Person if they believe that that Associated Person will or might use that payment or
    other advantage as a Bribe or for the purpose of Corruption. If Personnel suspect that any
    Associated Person intends to do so (whether or not any payment or advantage has been
    provided), they must immediately inform the Managing Director.
    Training and Communication
    Regular face-to-face training on this Code and Policy will be provided to Personnel. The training
    will also seek to raise the awareness of Personnel about Bribery and Corruption in the business

    and countries in which the Company operates and the ways the Company addresses these,
    including the Risk Assessment and its results.
    Personnel will also be required to sign certificates of compliance with this Code and Policy in
    the form of Appendix A on starting work with the Company and at the end of each calendar
    year in the form in Appendix B.
    Any concerns about Bribery or Corruption in the Company’s business on the part of Personnel
    or Associated Persons can be raised confidentially with the Managing Director.
    Monitoring and Review
    The Managing Director is responsible for evaluating the effectiveness of this Code and Policy
    and for reviewing and (if appropriate) proposing amendments to this Code and Policy in light of
    changes in applicable law, governmental changes in the countries in which the Company
    operates, any incidents of Bribery or Corruption of which the Company becomes aware, and
    press reports. The Managing Director will if appropriate, get external verification of the
    effectiveness of the anti-Bribery and Corruption provisions of this Code and Policy.
    Enforcement
    In the case of employees, breach of this Code and Policy will be dealt with under the Company’s
    Disciplinary Procedure. Serious breaches, in particular any breach of the Anti-Bribery and
    Corruption provisions, may result in summary dismissal. In the case of contractors, agents,
    intermediaries, representatives, advisers, suppliers, joint-venture partners and other
    contractual counterparties, breach of this Code and Policy may result in immediate termination
    of their contract.
    9. SANCTIONS AND ANTI-MONEY LAUNDERING PROCEDURES
    The Company must complete certain procedures before it can transact with or for any new
    client or counterparty.
    Before transacting with or for any person, Personnel must check that person’s current status on
    the Client Database or with the Managing Director. If the name is not on the list, Personnel
    must immediately pass details to the Managing Director and not deal with that person until
    the Managing Director authorises you them to do so.
    If Personnel have any doubt as to whether they can trade with a particular client or
    counterparty on behalf of the Company, they must consult the Managing Director before doing
    so.
    The Company must complete due diligence on any new client or counterparty. Personnel must
    cooperate with any requests for information and not start business before the process is
    complete.

    What are sanctions?
    Sanctions are a tool used by the international community for several purposes. They could be
    used:
    • to encourage a change to the practices of a country or regime
    • to pressurise countries or regimes into compliance with standards
    • like an enforcement tool if other diplomatic means fail and international peace and
    security are threatened
    • to prevent and suppress terrorist financing and activity
    Sanctions can take various forms but typically:
    • prohibit inwards funds transfer
    • freeze current and prohibit future dealings with named individuals or entities, be they
    countries or institutions
    Sanctions restrictions apply to everyone in the UK, regardless of their business.
    Breach of sanctions restrictions is a criminal offence. The Company takes compliance with
    the sanctions regime seriously.
    The UK sanctions regime
    The UK has sanctions regimes to enforce trade and financial sanctions. Its regimes take account
    of resolutions of the United Nations and the European Union as well as UK domestic measures.
    The regimes are run by the Department for Business, Innovation and Skills (BIS) for Trade
    Sanctions and HM Treasury for financial sanctions.
    The UK financial sanctions regime lists individuals and entities that are subject to financial
    sanctions. These individuals and entities can be in the UK, elsewhere in the EU or the rest of
    the world.
    The Treasury keeps the list of sanctioned parties in the UK (the HMT list). The list includes both
    UK and overseas individuals and entities.
    The HMT list stems from financial sanctions orders. Each financial sanctions order comes from
    a statutory instrument and/or EC Regulation. The relevant legislation will specify the services a
    firm may or may not provide to the named individuals and/or entities.
    In general terms, without a licence from HMT firms may not provide funds to those on the HMT
    list. A firm must tell HMT's Asset Freezing Unit as soon as practicable where it has identified an
    actual match with a person or entity on the HMT list, or where it knows or suspects that a
    customer or a person with whom the firm has had business dealings has dealt with sanctioned
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    persons. A firm must also supply any information that would help compliance.
    A failure to comply with these obligations can carry serious consequences. For example, it
    carries the risk of the government seeking criminal penalties against the firm and, in certain
    circumstances, against the firm's management. A breach of the regime may also result in
    reputational damage to firms.
    Who must comply with financial sanctions in place in the UK?
    The safest principle is to assume the financial sanctions regime applies to everyone, not only
    those who carry on business in certain sectors.
    The relevant UK statutory instruments apply to:
    • any person in the UK;
    • any person elsewhere who is a British citizen, a British Overseas territories citizen, a
    British Overseas citizen, a British subject, a British National (Overseas), or a British
    protected person; and
    • any body incorporated or constituted under the law of any part of the UK or a Scottish
    partnership, including banks, financial institutions, charitable organisations and nongovernmental
    organisations, in the UK or established under UK law.
    The UK statutory instruments do not apply to subsidiaries operating wholly outside the UK
    which do not have legal personality under UK law.
    EC Regulations imposing and/or implementing sanctions are part of Community law, are
    directly applicable and have direct effect in the Member States. The measures apply to:
    • nationals of Member States;
    • entities incorporated or constituted under the law of one of the Member States; and
    • all persons and entities doing business in the EU, including nationals of non-EU
    countries.
    UK statutory instruments enable Treasury to impose penalties for a breach of a Regulation.
    Trade sanctions
    In addition to financial sanctions, certain international trade sanctions prevent dealing with
    entities in specific jurisdictions where to do so would potentially finance certain activities.
    When transacting with a new client or counterparty, the Managing Director will screen its
    activities against trade sanctions lists and may need further information before approving deals
    involving sanctioned jurisdictions.

    Orders under Counter Terrorism Legislation
    Separately, Treasury has the power to make orders under the Counter-Terrorism Act 2008.
    These Orders have a similar effect to those made under sanctions legislation, in restricting or
    banning dealings with entities or individuals listed.
    US sanctions
    The US sanctions regime, administered by the US Office of Foreign Assets Control (OFAC), is
    very wide and has in the past brought trouble to UK businesses. Although the Company has no
    physical presence in the US, in principle, if any business with any client or counterparty
    involves:
    • a person that is a US listed or incorporated entity or has activities;
    • business conducted in US Dollars or through a US intermediary;
    • a US national employed by the Company
    you must discuss this in advance with the Managing Director.
    Sanctions policy
    • The Managing Director will screen any person with or for whom the Company will
    transact against the HMT list and against Export Control Organisation warnings at take
    on of business. Screening includes not only the corporate name of those the Company
    deals with but also the directors and beneficial owners of corporate clients.
    • Treasury updates its lists periodically, often several times a month. Each time the list
    updates, the Managing Director will screen the Company’s client list against the
    changes.
    • The Managing Director will also regularly run the entire client database through an up to
    date consolidated HMT list.
    • It is important that the Managing Director knows of any words or names that are likely
    to be relevant when assessing any potential sanctions issues. For example, if a
    Customer is sometimes known by another name, or uses alternative spellings.
    Treatment of potential target matches
    A match found during screening does not necessarily mean the firm is dealing with an actual
    target on the HMT list. If the Company finds an actual target match or freezes an account
    because of suspicion that an individual or entity is acting on behalf of a listed individual or
    entity, we must report the matter, as soon as reasonably practicable, to HMT’s Asset Freezing
    Unit (AFU).
    If a match is found, the Managing Director will report to HMT as soon as reasonably practicable
    (or decide that a potential target match is a false positive and to document this). When a
    match is found, no person should do business with the reported entity or individual without the
    express permission of the Managing Director. The Managing Director will deal with HMT and
    any necessary licence applications.
    Most listed individuals and entities are aware that they are on the HMT list, which is publicly
    available. The financial sanctions regime is legally distinct from the anti-money laundering
    regime.
    Anti-Money Laundering
    The Company must separately be alert to the possibility of being used as an unwitting conduit
    for criminal moneys. If any employee has any reason to suspect funds received by the company
    are the proceeds of activity that would be a criminal offence if it took place in the UK, they
    must report immediately to the Managing Director. The Managing Director will, if appropriate,
    report the suspicion to the Serious Organised Crimes Agency. Where there is any reason for
    suspicion, this must not be disclosed to the suspect or to any other person without express
    consent of the Managing Director.
    10. IDENTIFICATION AND REPORTING PROCEDURES
    If Personnel become aware of a violation or possible violation of this Policy, they must report
    that information immediately to the Managing Director. The violation or possible violation may
    be reported on an anonymous basis.
    Personnel must also report questionable financial reporting, accounting, internal control or
    auditing matters in writing to the Managing Director. The questionable practice may be
    reported on an anonymous basis.
    The Company will not permit any form of retaliation (including dismissal) against anyone who
    has truthfully and in good faith reported any violation or possible violation of this Policy unless
    the individual reporting is one of the violators.
    All Personnel must cooperate fully in any investigation conducted on behalf of the Company
    relating to possible violations of this policy.
    The Company will, where possible and lawful, keep the reporter’s identity unknown, defend the
    reporter in any legal action arising out of or in connection with his or her report or provision of
    information and take all reasonable steps to protect the reporter and ensure he or she does not
    lose out financially.
    11. CONDITION OF APPOINTMENT OR EMPLOYMENT
    It is a condition of appointment and/or employment (as applicable) that Personnel at all times
    abide by the standards, requirements and procedures set out in this Policy. On appointment

    Personnel will be required to complete a certificate of compliance as set out in Appendix A
    declaring that they have read and understood this policy and that they agree to comply with
    the provisions of this Policy. On an annual basis, Personnel will be required to complete an
    annual statement of compliance as set out in Appendix B.
    Any departure from any of the standards, requirements and procedures set out in this Policy is
    prohibited and the Company may take such steps or proceedings in respect of any violation or
    non-compliance as may be available to it, including, but not limited to, disciplinary action up to
    and including the removal from office or the termination of employment or relationship with
    the Company.

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • Training and Communication
    Regular face-to-face training on this Code and Policy will be provided to Personnel. The training
    will also seek to raise the awareness of Personnel about Bribery and Corruption in the business
    13
    and countries in which the Company operates and the ways the Company addresses these,
    including the Risk Assessment and its results.
    Personnel will also be required to sign certificates of compliance with this Code and Policy in
    the form of Appendix A on starting work with the Company and at the end of each calendar
    year in the form in Appendix B.
    Any concerns about Bribery or Corruption in the Company’s business on the part of Personnel
    or Associated Persons can be raised confidentially with the Managing Director.
    Monitoring and Review
    The Managing Director is responsible for evaluating the effectiveness of this Code and Policy
    and for reviewing and (if appropriate) proposing amendments to this Code and Policy in light of
    changes in applicable law, governmental changes in the countries in which the Company
    operates, any incidents of Bribery or Corruption of which the Company becomes aware, and
    press reports. The Managing Director will if appropriate, get external verification of the
    effectiveness of the anti-Bribery and Corruption provisions of this Code and Policy.
    Enforcement
    In the case of employees, breach of this Code and Policy will be dealt with under the Company’s
    Disciplinary Procedure. Serious breaches, in particular any breach of the Anti-Bribery and
    Corruption provisions, may result in summary dismissal. In the case of contractors, agents,
    intermediaries, representatives, advisers, suppliers, joint-venture partners and other
    contractual counterparties, breach of this Code and Policy may result in immediate termination
    of their contract.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • Gapuma UK Ltd was successfully accredited as compliant with ISO 9001:2008 Management System in 2013 and the adoption of this standard has helped to provide a framework for monitoring and evaluating the performance of all employees, suppliers and other trading partners in regard to our core values.

    Specifically, the implementation of an 'Opportunities for Improvement' Log allows for employees to report or highlight any areas of concern for internal audit and subsequent analysis at a Quarterly Management Review meeting. This QMR is attended by the Managing Director and internal auditors. All log entries, internal audits, QMR and other meetings and any subsequent remedial actions are reviewed annually during an external audit carried out by UKAS accredited ISO Auditors DNV Certification Ltd.