Communication on Progress

Participant
Published
  • 26-Aug-2016
Time period
  • August 2015  –  August 2016
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • 26th August 2016

    To our stakeholders:

    I am pleased to confirm that Mainstay Property Solutions & Security Services Co Ltd reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

    Sincerely yours,

    James Bottomley
    Managing Director

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • As a facility service provider our employees are central in providing our services to customers. Therefore the fair treatment of our employees is essential in attracting and retaining our most valuable asset. Human beings.

    As such the company has developed and implemented a range of polices and procedures to ensure the fair treat of all employees.

    Further we actively employ people with disabilities so that they can benefit from working in an honest and welcoming environment.

    Our expectations are covered in the companys' code of conduct which all supervisor and managers are required to read, sign and implement within their areas of control. We inform our employees of these rights when being employed by the company through our employee handbook.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • To ensure we have multiple methods of open communication where all employees can contribute, MPS has established an employee feedback channel via email yourvoice@mps-fs.com and have the telephone application 'Line' were employees can send messages, photographs and alike to provide management with their feedback.

    All employees are made aware of their rights when joining the company through the employee handbook.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • As MPS is a relatively small company monitoring and evaluating performance is relatively easy. The managing director is aware of any human resources issues and works closely with the HR department who produce monthly reports on any human resources issues encountered on a monthly basis.

    Any complaints by employees of unfair treatment is immediately reported to the managing director and is included in the ongoing investigation. Through these investigations we learn of any issues the company can fix and then prevent from occurring again.

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • MPS complies with the Thai department of labour rules and regulation regarding the employment of minors, pregnant women, the disabled and the elderly.

    Through our systems, processes and reports, the management of MPS ensures that no illegal deductions are taken from employees salary, further we provide our employees with performance bonus, honesty rewards and other benefits to ensure MPS is a preferred employee in Thailand.

    We also try to give our employees a career path so that they are able to better their own lives so that they are able to support their families better.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • Our goals and expectations are outlined in the companys' polices and procedures which are communicated clearly to all employees, our customers and supply partners.

    These are reviewed annual and changes made when either legislation requires change or if improvements can be made ourselves.

    We include health, safety and environmental aspects to all our SOP's which are available for all services that MPS provides.

    Employees are also able to provide their feedback through various channels. E.g. yourvoice@mps-fs.com

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • As MPS is a relatively small company monitoring and evaluating performance is relatively easy. The managing director is aware of any labour related issues and works closely with the HR department who produce monthly reports on any issues encountered on a monthly basis.

    Any complaints by employees of unfair treatment is immediately reported to the managing director and is included in the ongoing investigation. Through these investigations we learn of any issues the company can fix and then prevent from occurring again.

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Wherever possible MPS tried to minimise the environmental foot print is makes through the reduction, reused and recycle philosophy. We have environmental polices, procedures and processes that have been established and implemented for several year.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • Our environmental goals and expectations are outlined in the companys' polices and procedures which are communicated clearly to all employees, our customers and supply partners.

    These are reviewed annual and changes made when either legislation requires change or if improvements can be made ourselves.

    We include health, safety and environmental aspects to all our SOP's which are available for all services that MPS provides

    Our supply partners are well away of this objective and closely works with MPS to assist us achieve this goal. Further we employ where possible energy saving devices and utilise products from suppliers that have minimal, if any impact on the environment.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • As MPS is a relatively small company monitoring and evaluating performance is relatively easy. The managing director works closely with the procurement team to ensure all products used by the company are compliant with the companys' environmental policy.

    We also require our suppliers to continue to innovate and bring to our attention any products that can improve our professional and environmental performance.

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • MPS has a zero tolerance to the giving or receiving of bribes. We make this statement is our code of conducts handbook, our company presentation and via our website. To ensure this standard is enforced, all cash transactions require the managing directors approval.

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • Implementation of the policy for zero tolerance to bribery and corruption has been implemented for a number of years. This topic is regularly discussed at meetings due to the environment that we work with in Thailand. We are aware of customers who openly ask for bribes and do not do business with them.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • Monthly meetings where bribery and corruption is openly discussed and our policy regarding zero tolerance is re-enforced.