Information is reviewed by multiple stakeholders (e.g., representatives of groups prioritized in stakeholder analysis)

Information is reviewed by a panel of peers (e.g., members of the same industry, competitors, benchmarked leaders, others organized via Global Compact Local Network)

Information is assured by independent assurors (e.g., accounting or consulting firm) using their own proprietary methodology

Other established or emerging best practices

Este informe ha sido elaborado con la opción más exigente, «de conformidad exhaustiva», según la versión G4 de GRI, recibiendo la confirmación de GRI sobre la correcta aplicación de los criterios de «Content Index».

Applies the GRI Sustainability Reporting Guidelines or the GRI Standards

Is 'in accordance - comprehensive' with GRI Standards

Applies elements of the International Integrated Reporting Framework

Provides information on the company’s profile and context of operation

Place responsibility for execution of sustainability strategy in relevant corporate functions (procurement, government affairs, human resources, legal, etc) ensuring that no function is conflicting with company sustainability commitments and objectives

Align strategies, goals and incentive structures of all business units and subsidiaries with corporate sustainability strategy

Assign responsibility for corporate sustainability implementation to an individual or group within each business unit and subsidiary

Design corporate sustainability strategy to leverage synergies between and among issue areas and to deal adequately with trade-offs

Ensure that different corporate functions coordinate closely to maximize performance and avoid unintended negative impacts

Other established or emerging best practices

Plan Director de RSC con de 7 grandes bloques que reúnen los compromisos adquiridos con los clientes, los profesionales, los accionistas, la sociedad, la innovación, el medioambiente y los proveedores. Bajo el paraguas de la ética y el cumplimiento.

Other established or emerging best practices

Somos un cliente sostenible que genera valor en toda la cadena de suministro. Invertir en proveedores que compartan nuestros valores y principios es fundamental para evitar riesgos con respecto a nuestra reputación. Apostando por proveedores locales.

Process to ensure that internationally recognized human rights are respected

Internal awareness-raising and training on human rights for management and employees

Operational-level grievance mechanisms for those potentially impacted by the company’s activities (BRE 4 + ARE 4)

Allocation of responsibilities and accountability for addressing human rights impacts

Internal decision-making, budget and oversight for effective responses to human rights impacts

Processes to provide for or cooperate in the remediation of adverse human rights impacts that the company has caused or contributed to (BRE 3+ BRE 4 + ARE3 + ARE 4)

Process and programs in place to support human rights through: core business; strategic philanthropic/social investment; public policy engagement/advocacy; partnerships and/or other forms of collective action (BRE 6 + ARE 6)

Other established or emerging best practices

Sistema global de gestión de políticas y procedimientos más exigentes que los de la legislación vigente. Además, se lleva a cabo seguimiento y control del cumplimiento de las políticas y procedimientos. Cuenta con un Comité de Ética y Cumplimiento .

Monitoring draws from internal and external feedback, including affected stakeholders

Leadership review of monitoring and improvement results

Process to deal with incidents the company has caused or contributed to for internal and external stakeholders (BRE 4 + ARE 4)

Grievance mechanisms that are legitimate, accessible, predictable, equitable, transparent, rights-compatible, a source of continuous learning, and based on engagement and dialogue (BRE4 + ARE4)

Outcomes of integration of the human rights principles

Other established or emerging best practices

Accenture tiene integrado el respecto por los DDHH en su actividad. Para ello, marcas directrices obligatorias para los 120 países en los que opera con el fin de poder hacer un seguimiento y una evolución orientados a la mejora continua.

Commitment to comply with all applicable laws and respect internationally recognized human rights, wherever the company operates (e.g., the Universal Declaration of Human Rights, Guiding Principles on Human Rights) (BRE1 + ARE1)

Statement of policy stipulating human rights expectations of personnel, business partners and other parties directly linked to operations, products or services (BRE 1)

Statement of policy publicly available and communicated internally and externally to all personnel, business partners and other relevant parties (BRE 1 + BRE 5 + ARE 1 + ARE 5)

Other established or emerging best practices

Accenture cuenta con políticas que permiten anticiparnos, gestionar y controlar los riesgos en esta materia; así como un sólido Programa de Cumplimiento.

System to track and measure performance based on standardized performance metrics

Dialogues with the representative organization of workers to regularly review progress made and jointly identify priorities for the future

Outcomes of integration of the Labour principles

Other established or emerging best practices

Accenture ha obtenido un año más, desde el 2009, la certificación OHSAS 18001:2007 para todas sus compañías y centros de trabajo. Además, Accenture ha renovado el Certificado de Empresa Saludable.

Reference to principles of relevant international labour standards (ILO Conventions) and other normative international instruments in company policies

Reflection on the relevance of the labour principles for the company

Written company policy to obey national labour law, respect principles of relevant international labour standards in worldwide company operations and engage in dialogue with representative organization of the workers (international, sectoral, national).

Specific commitments and Human Resources policies, in line with national development priorities or decent work priorities in the country of operation

Participation and leadership by employers’ organizations (international and national) to jointly address challenges related to labour standards in the countries of operation, possibly in a tripartite approach (business – trade union – government).

Other established or emerging best practices

Accenture cuenta con un programa de diversidad enfocado principalmente en el desarrollo profesional de la mujer, la integración del colectivo LGBT, la integración de las personas con capacidades diferentes y la diversidad cultural.

Risk and impact assessments in the area of labour

Dialogue mechanism with trade unions to regularly discuss and review company progress in addressing labour standards

Allocation of responsibilities and accountability within the organization

Internal awareness-raising and training on the labour principles for management and employees

Grievance mechanisms, communication channels and other procedures (e.g., whistleblower mechanisms) available for workers to report concerns, make suggestions or seek advice, designed and operated in line with the representative organization of workers

Other established or emerging best practices

Accenture ha renovado el Certificado de Empresa Saludable

System to track and measure performance based on standardized performance metrics

Leadership review of monitoring and improvement results

Process to deal with incidents

Audits or other steps to monitor and improve the environmental performance of companies in the supply chain

Outcomes of integration of the environmental principles

Other established or emerging best practices

El Sistema de Gestión Ambiental es el mecanismo que articula y coordina los programas ambientales dirigidos a reducir el impacto ambiental y orientados al control del consumo de recursos, gestión de los residuos y control de las emisiones.

Environmental risk and impact assessments

Allocation of responsibilities and accountability within the organisation

Internal awareness-raising and training on environmental stewardship for management and employees

Grievance mechanisms, communication channels and other procedures (e.g. whistleblower mechanisms) for reporting concerns or seeking advice regarding environmental impacts

Other established or emerging best practices

Accenture ha renovado un año más, desde el año 2008, los certificados ISO 14001 en todos sus centros de trabajo

Reference to relevant international conventions and other international instruments (e.g. Rio Declaration on Environment and Development)

Reflection on the relevance of environmental stewardship for the company

Written company policy on environmental stewardship

Specific commitments and goals for specified years

Other established or emerging best practices

El respeto por el medioambiente es uno de los compromisos adquiridos en el Plan Director de Responsabilidad Empresarial de la compañía que se materializa bajo el paraguas del Sistema de Gestión Ambiental y los programas ambientales.

Support by the organization’s leadership for anti-corruption (B4)

Carrying out risk assessment of potential areas of corruption (D3)

Human Resources procedures supporting the anti-corruption commitment or policy, including communication to and training for all employees (B5 + D8)

Internal checks and balances to ensure consistency with the anti-corruption commitment (B6)

Actions taken to encourage business partners to implement anti-corruption commitments (D6)

Management responsibility and accountability for implementation of the anti-corruption commitment or policy (D7)

Communications (whistleblowing) channels and follow-up mechanisms for reporting concerns or seeking advice (D9)

Internal accounting and auditing procedures related to anticorruption (D10)

Other established or emerging best practices

Nuestro programa de cumplimiento, capacitación y sensibilización que todos los profesionales de la compañía tienen la obligación de conocer y seguir, está diseñado para prevenir, detectar y corregir las políticas y violaciones en materia anticorrupción.

Leadership review of monitoring and improvement results (D12)

Process to deal with incidents (D13)

Public legal cases regarding corruption (D14)

Use of independent external assurance of anti-corruption programmes (D15)

Outcomes of integration of the anti-corruption principle

Other established or emerging best practices

Accenture lleva a cabo un seguimiento y control continuo del cumplimiento de las políticas y procedimientos internos como parte integral del programa de gobierno corporativo.

Publicly stated formal policy of zero-tolerance of corruption (D1)

Commitment to be in compliance with all relevant anti-corruption laws, including the implementation of procedures to know the law and monitor changes (B2)

Statement of support for international and regional legal frameworks, such as the UN Convention against Corruption (D2)

Detailed policies for high-risk areas of corruption (D4)

Policy on anti-corruption regarding business partners (D5)

Other established or emerging best practices

La implementación de nuestras políticas es responsabilidad directa de nuestra Dirección Ejecutiva y de los comités permanentes. Además, revisamos anualmente nuestro programa con el fin de detectar y combatir nuevos riesgos.

Align core business strategy with one or more relevant UN goals/issues

Develop relevant products and services or design business models that contribute to UN goals/issues

Adopt and modify operating procedures to maximize contribution to UN goals/issues

Other established or emerging best practices

Accenture ha suscrito los siete Principios de UNGC Women’s Empowerment Principles y el CEO Statement of Support for the Women’s Empowerment Principles, lo que refuerza el compromiso de la Dirección. Miembro de Global Compact Lead y promueve los ODS.

Pursue social investments and philanthropic contributions that tie in with the core competencies or operating context of the company as an integrated part of its sustainability strategy

Coordinate efforts with other organizations and initiatives to amplify—and not negate or unnecessarily duplicate—the efforts of other contributors

Take responsibility for the intentional and unintentional effects of funding and have due regard for local customs, traditions, religions, and priorities of pertinent individuals and groups

Other established or emerging best practices

A través de la Fundación Accenture, aportamos lo que mejor sabemos hacer: nuestras personas, experiencia, capacidades y conocimiento, a través de la prestación de servicios de consultoría gratuita, la donación económica y el voluntariado corporativo.

Develop and implement partnership projects with public or private organizations (UN entities, government, NGOs, or other groups) on core business, social investments and/or advocacy

Join industry peers, UN entities and/or other stakeholders in initiatives contributing to solving common challenges and dilemmas at the global and/or local levels with an emphasis on initiatives extending the company’s positive impact on its value chain

Other established or emerging best practices

La iniciativa Skills to Succeed, busca formar y capacitar a personas desfavorecidas para que encuentren un empleo o creen su propio negocio. Accenture suma su capacidad a la de las instituciones académicas, empresariales y culturales en nuestro país.

Publicly advocate the importance of action in relation to one or more UN goals/issues

Commit company leaders to participate in key summits, conferences, and other important public policy interactions in relation to one or more UN goals/issues

Any relevant policies, procedures, and activities that the company plans to undertake by its next COP to fulfill this criterion, including goals, timelines, metrics, and responsible staff

CEO publicly delivers explicit statements and demonstrates personal leadership on sustainability and commitment to the UN Global Compact

CEO promotes initiatives to enhance sustainability of the company’s sector and leads development of industry standards

Make sustainability criteria and UN Global Compact principles part of goals and incentive schemes for CEO and executive management team

Other established or emerging best practices

El Área de Responsabilidad Empresarial de Accenture España rinde cuentas ante la Dirección

Publicly recognize responsibility for the company’s impacts on internal and external stakeholders

Define sustainability strategies, goals and policies in consultation with key stakeholders

Consult stakeholders in dealing with implementation dilemmas and challenges and invite them to take active part in reviewing performance

Establish channels to engage with employees and other stakeholders to hear their ideas and address their concerns

Other established or emerging best practices

Para gestionar sus inquietudes se ha tenido en cuenta la norma AA1000: inclusividad, relevancia y capacidad de respuesta. Los compromisos adquiridos se articulan a través del Plan Director de Responsabilidad Empresarial que se desglosa en 7 compromisos.

Board of Directors (or equivalent) assumes responsibility and oversight for long-term corporate sustainability strategy and performance

Board establishes, where permissible, a committee or assigns an individual board member with responsibility for corporate sustainability.

Board (or committee), where permissible, approves formal reporting on corporate sustainability (Communication on Progress)

Other established or emerging best practices

El Área de RSC rinde cuentas ante la Dirección y vela por la creación de valor desde el presente para el futuro y es responsable del desarrollo, la implantación y el seguimiento de una estrategia de desarrollo sostenible.