Communication on Progress

Communication on Progress 2022

Participant
Published
  • 03-Oct-2022
Time period
  • October 2021  –  October 2022
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer

  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • Oct 3, 2022

    To our stakeholders:

    I am pleased to confirm that vCargo Clout Pte Ltd reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to sharing this information with our stakeholders using our primary channels of communication.

    Sincerely yours,

    Desmond Tay
    CEO
    vCargo Cloud Pte Ltd

Human Rights
  • Assessment, policy and goals

  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • - COVID safety
    - CSR

  • Implementation

  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • - In our continued effort to keep our employees safe and at the same time not limiting the degree of freedom of individuals, VCC has aligned our safety management measures (SMM) in tandem with the national policies as well as the best practices observed by other leading agencies. We have resumed the organization of controlled team events in the company so that employees can bond and socialize with one another. At the same time, we also continued to observe the highest level of isolation for those who contacted COVID so that the health and well-being of the rest are preserved and protected.

    - We continued to find and create opportunities to carry out our Corporate Social Responsibilities (CSR). In addition continuing to look for opportunities to deploy our platform so that we can extend our Trade for Good vision, we were also using company events and cohesion programmes to continue to instil and foster the spirit of giving and taking care of the less fortunate in the society.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • - COVID infection and recovery. Due to our effort, the COVID infection rate within the company has been lower or in line with the national average. Given the time to rest and recover in isolation, none of our employee has suffered any long term effect from their infection.

    - CSR activities and events. Among the many informal initiatives, we have also conducted 2 more major activities with positive outcomes. We organized a company bonding event where part of the company volunteered at a local non-profit organization, Willing Hearts, to help prepare food for the needy. The other major event was our fundraising carnival which we organized in conjunction with our company anniversary, where we raised $50,000 for MINDS, a local agency that takes care of the intellectually disabled.

Labour
  • Assessment, policy and goals

  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • - Life-long learning
    - Fair and market rate pay

  • Implementation

  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • - In our effort to encourage life-long learning and continual upgrading, we have invested in and implemented a company-wide Learner’s Home programme where we partnered with Udemy to provide a pool of online courses for our employees to schedule their own self-learning. In addition, we also provided incentives for them to clock a certain number of hours as part of making it fun to achieve this self-learning target.

    - We continued to ensure that our employees are paid fairly. We conducted our annual Job Evaluation exercise and updated the relevant parameters with the latest changes and updates as reflected by the market.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates performance.

  • - Udemy online classes. With the rolling out of the online learning platform and the strong emphasis and incentives personally offered by the CEO, we have since a majority of the employees embarked on their self-learning, with many clocking more than 20 hours of such self-learning on the platform thus far in spite of its recent roll out.

    - Updated market data. The revised Job Descriptions and other parameters such as market rate for the roles have been revised and updated.

Environment
  • Assessment, policy and goals

  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • - Going green
    - Digitalization

  • Implementation

  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • - We continued to invest heavily in cognitive machine learning (CMR) technologies in our solutions and workflow to further reduce the reliance on paper usage.

    - In doing so, we also continue our going green effort by reducing paperwork for our customers as we digitalized more and more trade processes and workflows.

    - This is also achieved in our international projects and deployments in which we worked closely with key government agencies and stakeholders.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates environmental performance.

  • - New CMR solution. We have completed and commissioned a new CMR module using AWS Textract technology to help further digitalize our workflows and thus further reducing the reliance of paper flows.

    - New international deployment. We have also completed phase 1 of our digitalization platform in Cambodia in the Port EDI project that helps to further our digitalization and go green agenda.

Anti-Corruption
  • Assessment, policy and goals

  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • - Continual emphasis and mandate

  • Implementation

  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • - We continued to highlight and emphasize the importance of anti-corruption where every new employee has to go through the formal online module in the Employee Code of Conduct classes, covering topics such as Conflict of Interest, Gifts, Entertainments & Hospitality, Anti-Bribery & Anti-Corruption.

  • Measurement of outcomes

  • Description of how the company monitors and evaluates anti-corruption performance.

  • - Code of Conduct anti-corruption module. We have formalized and mandated the passing of the Code of Conduct module in our online learning management system so that all employees would have gone through and completed the module.