Communication on Progress

Participant
Published
  • 10-May-2022
Time period
  • July 2020  –  July 2021
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • 05-05-2022

    To our stakeholders:

    I am pleased to confirm that Toromiro reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labor, Environment and Anti-Corruption.

    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

    For last year, we are proud to be presenting the formalizing and strengthening of important policies, such as Anti-Corruption, Ethics, Environment, and our Crime Prevention Model.

    Sincerely yours,

    Moisés Saravia
    CEO

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • We declare our support and compromise of maintaining international standards regarding Human Rights and support the Universal Declaration of Human Rights

    We currently have developed and updated relevant policies to ensure information is provided to our internal teams and stakeholders in general.

    We also encourage entities who work alongside our company to also adhere to these codes: Anti-Corruption, Ethics, Environment, and Crime Prevention Model.

    We have a risk prevention program that provides training, the proper and timely deliver of Personal protection elements for avoiding work related accidents or work related bacterial/virus contamination.

    At present we are developing wellbeing programs that concern social safety and protection of family.

    Manuka has also been working within the Accelerate Program to engage in further actions that can help us improve in gender equality.

    Our company has also committed to several SDG and developed specific actions that promote human rights, such as Hunger Zero, Education Quality, Gender Equality, Reduction of inequalities, and action for climate.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • We currently have a reporting and complaint channel that can be used by our teams and external people. This is why we have the information to use this channel anonymously and through several different platforms (e-mail, we page, phone number and whatsapp).

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • We currently asses throught the tool of the reporting and complaint channel.

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • Manuka is committed with the regard for human rights. Our internal written policies clearly state employee rights and responsibilities and their compensation and benefits.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • We currently have a reporting and complaint channel that can be used by our teams and external people. This is why we have the information to use this channel anonymously and through several different platforms (e-mail, we page, phone number and whatsapp).

    Manuka also consults employees (organizational climate survey) and stakeholders (materiality analysis) regarding possible improvements and what are the strengths they currently highlight.

    Manuka also implemented a Work Climate Plan after the survey in order to adress and determine areas of management focus.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • We conduct surveys that allow us to identify diversity factors (gender, ethnicity, age, etc).

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Our management approach for environmental sustainability is based on the guidelines established in our Environmental Policy. These generate
    positive impacts on the environment through different initiatives such as recycling programs, adoption of renewable energies, and care and
    protection for biodiversity, among others.

    GUIDELINES OF OUR ENVIRONMENTAL POLICY

    Manuka undertakes to comply with the environmental regulations and legislation applicable to its activities

    The company's natural resources will be managed responsibly and consistently with our company's mission and values.

    The Environmental Management System will continuously evaluate and improve the related activities.

    All of the company's employees are aware of the need to carry out their activities in an environmentally responsible manner.

    The company encourages its suppliers and contractors to comply with high environmental standards.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • WASTE MANAGEMENT

    According to the information we submitted to SINADER (National Waste Declaration System), our recycling programs registered a considerable improvement over the previous season, going from 40% to 60% of non-hazardous solid waste declared.

    We started the first recycling pilot of plastic waste from our agricultural production chain during the last season to transform
    it into high-resistance and high-quality plastic infrastructure material. This initiative, which we carried out together with Corrales Chile, allows us to reduce the volume of hazardous waste generated by this type of container. The pilot reused 1,029 Manuka plastic containers. The idea is to increase this amount through an internal awareness campaign to gain more containers of optimum quality since they must be triple washed and
    perforated.

    ENERGY CONSUMPTION

    One of the most outstanding and effective measures has been the installation of solar water heaters, which increased from 9 to 14 in the last
    season. Solar energy is used to heat the water used to wash the milking equipment, thus replacing electric water heaters and reducing the impact and energy use.

    Another important source of energy consumption is the milk cooling process, for which we have introduced the use of water-based plate precoolers to lower the temperature from 32° to 18°, and then finish cooling the milk in the tank from 18° to 4°.

    To achieve more significant energy savings, we work closely with the maintenance teams to plan and carry out the following actions:

     Regulation of energy use during winter peak hours through clock controls.
     Adjustment of milking schedules to reduce energy consumption at peak times.
     Training workers in the good use of energy so they are timeeffective in dairy work.
     Introducing the use of LED bulbs for new projects and replacement of old lighting fixtures.

    EMISSIONS

    We have measured the carbon footprint of our two dairies since 2018, with promising results. For next year we are aiming for the estimation of our emissions at a corporate level.

    WATER MANAGEMENT

    We control and optimise the use of this water through the following actions:
    Water sources are monitored periodically to check their
    quality and composition.
     We take microbiological and physical-chemical samples
    from the wells every year following PABCO certification
    standards.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • Annual review of progress for Environmental KPI that include:

    Fossil fuels, Electricity, Total Consumption of Non Renewable energy sources and Renewable sources, Total Wate to Landfill, Recycled %, Carbon Emissions, Water Footprint.

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • Ethics and integrity are one of the fundamental principles that must guide the behavior of everyone who works and collaborates with Manuka. We disapprove bribery and corruption in every manner. This is why we have implemented an Anti-Corruption Policy that seeks to specify this principles and serve as a guide for the action and operation for workers in all levels, guiding then towards what the company expects and requires of their behavior when relating to others, including commercial partners, other workers and specially public/state workers.

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • We currently have developed and updated relevant policies to ensure information is provided to our internal teams and stakeholders in general. We also encourage entities who work alongside our company to also adhere to these codes: Anti-Corruption, Ethics, Environment, and Crime Prevention Model.

    We currently have a reporting and complaint channel that can be used by our teams and external people. This is why we have the information to use this channel anonymously and through several different platforms (e-mail, we page, phone number and whatsapp).

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • There is currently an Internal Audit area that reports directly to the CEO to ensure consistency with anti-corruption commitment, including periodic review.