2 May 2019

To our stakeholders:

I am pleased to confirm that TEMP-TEAM PTE LTD reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Sincerely yours,

Bi Cuicui

Director

• Ensure the employees are provided safe and suitable work facilities
• Modified the Employee handbook with latest changes of Employment Act in order to protect employees from workplace harassment and discrimination.
• Promoting equal opportunities and fairness at workplace, subject to any statutory obligations which impact on employment.
• Employees have right to access and review their personal information. They have to notify the HR/account department of any change in employee particulars, so that the employee records with company can be updated.

Human resource policies and procedures supporting Human Rights

• Safe and suitable working environment
According to outcome from Employee Satisfaction Survey*, all employees rated the score more than 7 and average score is 9, it clearly indicated that employees are satisfied with current working environment;

• Anti- harassment and discrimination
There was no incident report regarding above topics, thus we will continue to promote equal opportunities and anti-harassment at workplace.

According to Employee Satisfaction Survey, please find outcome as below:
Age Group
18-24 years old 38%
25-34 years old 31%
35-44 years old 15%
45-54 years old 15%

Gender
Male 23%
Female 77%

We will improve the gender balance in the company.

• Ensure all employment-related decisions are based on relevant and objective criteria
• Comply with labour law/ Employment Act in Singapore to ensure company has right employment practices, rights and conditions under Employment Act, leave, public holidays, minimum wage standards, Tripartite Standards, fair employment and schemes for employees.
• Create a healthy workplace environment when it comes to maintaining a positive outcome in a stressful atmosphere. Influences employee motivation and happiness and how productive and efficient, they can be which all goes down to their working environment.
• Introduced the health and lifestyle practice, putting effort into employee wellness can encourage better teamwork, increase productivity and reduce sick leave. Maintain healthy lifestyle practices and drop any unhealthy habits, for instance, smoking.

• Conduct Employee Satisfaction Survey in order to monitor employee satisfaction level.
• Update the Employee Handbook based on the changes of Employment Act in Singapore

According to Employee Satisfaction Survey, please find outcome as below:

The conflict level - 2 (0 is no conflict and 10 is lots of conflict) ; Stress Level - 5; Level of work-life balance culture in the organization - 9 ( 0 - low satisfaction & 10 is fully satisfying the employee needs)

The outcome shows the average score on the Level of Conflict, Stress Level and Work-Life Balance culture in organization. The management satisfied the outcome and reflects on the actions we implemented for creating a healthy workplace environment.

Day of Sick leave in 2018 - 49 Days
No. of new employee - 4
No of employee resign - 5

Further, it's important to put effort into employee wellness which can encourage team work by increasing productivity and reduce sick leave. We will continue to focus on employee retention rate in order to reduce the cost.

• Promote ‘Plant-A-Tree’ campaign to our clients. TEMP-TEAM supports ‘Plant a Billion Trees’ and plants one tree in Brazil for each assignment we fill. Our group plated 17,709 trees in 2018.
• Encourage employee to use recycled paper for internal notes; set office printers to automatic double-sided printing mode to save on paper consumption; aim for a paperless office environment. Store the files in digital database and print the documents only when necessary.
• Reduce carbon footprint when visit clients by arrange 2 or 3 cold canvas visits within the same area.
• Reduce office energy carbon footprint – Turn off the PowerPoint of computer, printer and radio after work.

• Promote ‘Plant-A-Tree’ campaign to our clients. TEMP-TEAM supports ‘Plant a Billion Trees’ and plants one tree in Brazil for each assignment we fill. Our group plated 17,709 trees in 2018.
• Encourage employee to use recycled paper for internal notes; set office printers to automatic double-sided printing mode to save on paper consumption; aim for a paperless office environment. Store the files in digital database and print the documents only when necessary.
• Reduce carbon footprint when visit clients by arrange 2 or 3 cold canvas visits within the same area.
• Reduce office energy carbon footprint – Turn off the PowerPoint of computer, printer and radio after work.

‘Plant a tree campaign’
TEMP-TEAM Pte Ltd (Singapore) has planted 862 trees in 2018 and our group planted 17,709 trees in 2018. We issued Certificate of Appreciation to our clients to thanks them choose us as business partner, at the same time they are able to add/use it for their company green profile.

Encourage employee to use recycled paper for internal notes
We recycled at least 50% paper for internal documents; it included use the paper from return direct mails and old marketing materials, such as letterhead and old brochures.

• Company will implement the basic rules on gifts and entertainment, as well as Conflict of Interest. These two are key areas to address in code of conduct. We will comply it with PACT (A practical Anti-Corruption Guide for Businesses in Singapore) for implementing the basic rules.

• The company expects its mangers and employees, regardless of any legal requirements, to perform according to the highest standards of business ethics. It included in the Employee handbook.
• Mention ethical behaviour in employee contracts

All employees should perform according to the highest standards of business ethics.
If any employee breaches the employment contract, company will take legal action.