Dear stakeholders:
It’s with my great pleasure that I report my company’s COP for the tenth year listing our ongoing progress and development towards sustainability along with social responsibility under the umbrella of the United Nations Global Compact Network. Facing our challenges in economy and on other aspects that hardly affected our organization, we managed to make the years 2014 and 2015 two of the most remarkable years in VACSERA’s efforts towards implementing the 10 principles in our companies which we’re sure will lead to our workers’ satisfaction and better production. We’re also grateful for the Global Compact as it has provided us the chance to cooperate with a lot of respectful establishments worldwide and work towards better community and healthier business.
We, VACSERA, are committing to the Global Compact and continuing to develop and are proud to call ourselves a UNGC member.

In terms of the Global Compact principles of supporting and protecting human rights, VACSERA's Values and Ethics are at the heart of our relations with our clients, our personnel and the community —and are associated with the international declaration of Human Rights.
In our policy we address human rights, which are often interpreted in the health sphere to mean "a right to better health by embedding it in our mission and goals".
We apply anti-discrimination practices and we are committed to our employees, we are as well committed to respecting human rights in both our workplace and our surrounding community and we have taken certain measures to adhere to the principles of human rights in both our workplace and our surrounding community.

VACSERA supports the human rights within our sphere of influence, we believe that we have a huge responsibility towards our surrounding society especially in the medical field; we try to fulfill our concept in providing better health for people. We also dedicate all our potentials, expertise and facilities in the favor of the surrounding community in order to achieve our goal in providing better health for the human race.
In order to achieve its goal, VACSERA together with the government made major efforts to contribute in the health field,
VACSERA supports the human rights within our sphere of influence, we believe that we have a huge responsibility towards our surrounding society especially in the medical field; we try to fulfill our concept in providing better health for people. We also dedicate all our potentials, expertise and facilities in the favor of the surrounding community in order to achieve our goal in providing better health for the human race.
In order to achieve its goal, VACSERA together with the government made major efforts to contribute in the health field,

We have a system in place that encourage employees, suppliers and customers to report back if they believe any unfair doing in regards to our guidelines and Code of Conduct.
we are very pleased to continue joining the Global Compact in order to share our experience with a lot of respectable establishments all over the world, under the supervision of the United Nations, and to expand our commitment to the principles of the Global Compact by learning from the experiences of others and then try to spread them in our community.
1-VACSERA protects the right of enjoying better health.
2- VACSERA plays an essential role in the domain of public health in Egypt; it took an obligation to provide better vaccines and other pharmaceutical products at affordable prices to the Egyptian market.
3- VACSERA is responsible for providing all the Ministry of Health requirements for the National Expanded Immunization Program.
4-VACSERA respects human rights in the health research. We have a research Ethics Committee in place to evaluate compliance of the research procedures to ethics.
5- VACSERA has an independent institutional review board to review and approve all clinical researches sponsored by VACSERA putting in mind the rights and welfare of human subjects.
6- VACSERA adopts certain policies and strategies that address basic human rights in order to protect our employees' rights, improve the working conditions, and raise human rights awareness.
7- VACSERA goes through human rights by application of the following points for the employees in order to maintain the human rights and increase the awareness of the employees with human rights.

VACSERA’s Application of human rights:
1. Transportations
2. Entertainment
3. Social Service
4. Health Care
5. Training Center
6. Safety Measures for our workers
7. VASCERA Library
 VACSERA gives its employees and workers the opportunity to have their summer vacations at considerable costs in company-owned apartments by the sea.
 At weekends VACSERA organizes trips for its employees to places of their own choice.
 VACSERA believes in giving its employees the right to practice sports and encourages them to create teams to play for its name at the companies' leagues in various sports such as handball and football.
 VACSERA achievement in the sport field is targeted by rising to the first division of Companies National Football League.
 VACSERA participates in the chess championships.
 In order to provide the employees and their families with the chance to gather and practice sports VACSERA established "VACSERA Club" where the employees are allowed to spend time and practice their favorite sports.
 "VACSERA Club" as well offers summer classes for different sports and activities for VACSERA`s employees kids.
 VACSERA organizes some indoor contests such as chess contests for their staff.
As VACSERA cares for its employees and their families, this project is established in a way in which the employee pays 10 L.E per month so that he and his family would have the right to visit any clinic (in Vacsera Medical Center) for free besides getting 25% discount for any laboratory tests.
Any medical services or vaccines produced by the company are sold for our employees at cost prices.

 VACSERA has 45 buses dedicated to transport the employees and workers from their residence to work and vice versa.
This service is nearly free, about 3000 employee are using this service.
VACSERA dedicate 6 buses to support transportation of the employees' weekly Fridays trips to Alexandria during summer season about 30 family every week.
VACSERA dedicate 16 buses to support transportation of the employees' weekly Saturdays trips to Sokhna and Fayd during summer season about 600 family member every week.
 VACSERA gives a hand to about 240 employees through "a committee for social assistance" to overcome their financial or social problems.
 VACSERA organizes "Donation Day" to encourage the employees to donate blood.
 VACSERA offering caring, education and entertainment for VACSERA`s mothers kids during their working hours in "VACSERA Nursery".
 VACSERA shares the working mothers their "Mother`s Day" and honors some of them.
 VACSERA celebrates "Orphan`s Day" every year on the first Friday of April to put a smile on orphaned children attended a fun-filled day of playing, music and presents to make it a day they can never forget.
 VACSERA has a unique insurance system, which gives its employees on their retirement the advantage to receive 119-month salary as their retirement reward or death compensation beside their due pension.

 Our blood transfusion services benefit on average 173 Thalassemia patients, 94 Hemophilia patients, and 69 miscellaneous diseases per month.
 Our services are at considerable prices and we provide free treatment for needy patients.
 On average, 4 campaigns per day and 4,000 to 6,000 blood bags collected per month.
We provide diagnosis and treatment for about 10000 patients per month
• 70% of them are treated on the expense of ministry of health
• 15% are treated by 50% discount as Vacsera employees and
• 15% on their own

We have a system in place that give confidence to our employees, and partners to report back if they suspect any wrongful doing in regards to our CSR guidelines and Code of Conduct. No reports have been filed since the system has been implemented.
 Vacsera adheres strictly to the “ILO's” declaration on fundamental principles and rights at work, which was adopted by the International Labor Conference.
 Vacsera has a declared a system of regulations which states the terms and condition of duties as well as the penalties and rewarding policy.
 Vacsera realizes and protects the right of the workers and employees regarding freedom of association.
 Vacsera recognizes the right to collective bargaining between the board and the workers.
 Vacsera does not have any kind of discrimination in its hiring policies based on religion, political beliefs, se or race.
 Vacsera is giving an equal treatment and equal pay to both genders, in fact the majority of its staff members are women who hold senior positions in the company.
 Vacsera established a specialized data base unit to evaluate the employees' performance, qualifications, skills, and experience without taking into consideration any discrimination of any kind.
 Vacsera opposes child labor as there is not any single employee under 18 years old in the company and in our future plans we are willing to take certain measure to monitor our associates and suppliers polices against the child labor.

VACSERA managed to eliminate the illiteracy among its workers, by organizing illiteracy eradication classes in the company and giving the workers the educational tools free;

Vacsera hosts a branch of "the syndicate of the workers of the ministry of health".

Vacsera established the Think Tank committee in order to form a mechanism of meeting and sharing ideas between the employees and the board, which can be considered as collective bargaining.

In 2013 Vacsera Board had decided that the employees of Vacsera must be presented in the board by 40%.

A huge library which holds
1. 7000 books and journals
2. Internet access
3. Insignia (in process) which will connect the library with the largest libraries in the world to provide as much knowledge as possible for the researchers.

This will give the employees the opportunity to increase their knowledge.

Through the last year Vacsera Qualifies 50 employees and workers in the illiteracy eradication classes

80% the employees and workers are members of syndicates according to their specialties and the company strongly supports their participation in various activities in these syndicates.

And here is a list for the number for the employees who had a different degree :
1. 33 employees obtained (MBA) degree.
2. 6 employees obtained (ORACLE) diplomas.
3. 120 employees obtained (TQM) degree.
4. 3 employees obtained intellectual property degree.
5. 5 employees are preparing doctoral degree in Business Administration (DBA).
6. 1 employee obtained master degree in Biomedical and Forensic studies in Egyptology in the U.K.
7. 1 employee obtained master degree in Bioinformatics in the U.K.
8. 300 employee obtained master degree in science.
9. 45 employee obtained doctoral degree in science.

We have a system in place that encourage employees, clients and partners to report back if they suspect any wrongful doing in regards to our CSR guidelines and Code of Conduct. No reports have been filed since the system has been implemented. In addition through our certification we receive an annual audit from registrar.

we are Establishing a documentation system for safety issues according to the related international specification and guidelines such as WHO, OSHA and CDC.

A- Providing a specific safety information manual for each unit at VACSERA that includes all safety notes, guidelines, programs and standard operating procedures (SOP's) to ensure health and safety for all workers and work environment.

B- Providing the Material Safety Information references (MSI) specific for all chemicals used in all VACSERA laboratories, referring to the international Material Safety Data Sheet (MSDS) for each chemical.

Respecting the environment preservation practices is the normal attitude in Vacsera.

 Safe & Healthy environment is the policy of all our employees and their commitment is fully achieved.

 Vacsera is implanting an Environmental Management System (EMS) which has been assessed and granted registration to “ISO 14001:1996”, in November 2003, continuance of registration has been confirmed as a result of the surveillance audit that was performed in September 2004.
 Our Environmental Policy is “Safe & Healthy Environment” It is announced & understood by all our employees to ensure their commitment.
 Senior management commitment is the driving force for the continual improvement process of our environmental performance which constitutes our major environmental objective.
 Providing a specific safety information manual for each unit at VACSERA that includes all safety notes, guidelines, programs and standard operating procedures (SOP's) to ensure health and safety for all workers and work environment.

 Providing the Material Safety Information references (MSI) specific for all chemicals used in all VACSERA laboratories, referring to the international Material Safety Data Sheet (MSDS) for each chemical.

Vacsera’s Environmental Objectives have been achieved by launching the following Environmental Management Programs:

1. Environmental Management System Documentation & Implementation
2. Environmental Aspect-Impact Identification of Processes, Materials, Products, Equipment, Tools & Services
3. Infrastructure Improvement Program
4. Green Technology adoption in our Product & Process Design Innovation
5. Prevention of Pollution & Infection by:
- Environmental Measurement & Monitoring
- Preventive Medicine & Occupational Health program
- Infectious Waste Treatment
- Sewage treatment.
• Green Area Management Program
• EMS Training Program
Emergency Preparedness Programs
• Compliance with legal regulations & other requirements.
Environmental Management System Audits are periodically executed in accordance with the Audit Annual Plan .Results of the audits are reported to the top management for review and as a basis for improvement of the environmental management system.

6. Establishing a documentation system for safety issues according to the related international specification and guidelines such as WHO, OSHA, and CDC.
Examples:
A-Providing a specific safety information manual for each unit at Vacsera that includes all safety notes, guidelines, programs, and standard operating procedures (SOP's) to ensure health and safety for all workers and work environment.
B-Providing the Material Safety Information reference (MSI) specific for all chemicals used in all Vacsera laboratories, referring to the international Material Safety Data Sheet (MSDS) for each chemical.

7- Establishing Vacsera safety program to accomplish the following goals:-
A- The protection of our personnel from being exposed to workplace hazards.
B- Providing a safe environment for production or high quality research by making available safe practices on facilities.
C- Comply with WHO and CDC applicable standards that suit the local requirements and circumstances.
D- Designating a safety coordinator team that covers all Vacsera units and departments, who are well trained on general and specific safety rules, and also ensuring that all workers comply with all safety rules.

Waste Management Program

1. Separation of uninfected wastes from infected wastes that originate from labs and production

2. Collection of wasted by procedure that ensure the safety of employees.

3. Transportation of wastes to infectious waste treatment unit.

4. Then treatment occurs to convert the infected wastes to uninfected wastes.

5. Dumping of wastes is done through private environmental companies associated to Giza governorate. The whole process is under the supervision of the Ministry of Environment.

We have a system in place that encourage employees, clients and partners to report back if they suspect any wrongful doing in regards to our CSR guidelines and Code of Conduct. No incidents have been reported since the system has been implemented.

VACSERA has a transparent management system which believes in openness as an essential tool for success and conflict resolution on any level.
 Circulation of documents in the company is done under strict official regulations based on transparency and accountability between employees to prevent any illegal practices.
 VACSERA has an established legal department which oversees personnel behavior and carries out investigation whenever needed. This is followed by the enforcement of relevant legal penalties according to the company's internal set of regulations.

Protection Measures:

VACSERA implemented the policy of signing Confidentiality Agreements in various departments. Employees sign this agreement on obligatory basis, especially before being assigned critical projects to work on within the company.
This kind of agreement helps protect the employees against unintentional disclosure of confidential information. We are considering spreading of this kind of awareness in the organization through formal training sessions.
Intellectual Property refers to creations of the mind: inventions, literary and artistic works, symbols, names, images and designs used in commerce.

IP role in society:
Protection of an invention as a patent gives the company exclusive rights to use this invention, so intellectual property rights is important in the pharmaceutical field to face infringement.
A strong intellectual property system promotes innovation which benefits the public by offering solutions to problems.
To obtain a patent, an inventor is required to make a technical disclosure that will enable persons skilled in the relevant area of technology to make & use the invention. It also makes the knowledge available to others who would build on it.

IP role for VACSERA's employees:
If any researcher invents or contributes in making an invention, this invention will be protected by a patent & the inventor is entitled to be named as such in the patent application & the company is entitled as assigner.
Vacsera provide incentives to researcher who invent or contribute in making an invention.

 No. of patents filed: 22
 No. of issued patents: 14
 No. of trademarks: 2