In our fifth year as a member of the UN’s Global Compact we still strongly support and maintain cost-efficient and eco-friendly business solutions and operational practices. We do all we can to play a leadership role in implementing sustainable and socially responsible practices, as well as promoting a healthy workforce. With the support of our management team, staff and network of consultants, LTC continues to grow, creating new jobs and giving security to our employees.

The Global Compact’s Communication on Progress (COP) allows us to take stock of where we are in terms of our efforts to be a socially responsible company. LTC continues to maintain good practices in regards to labor and environmental principles, both internally and with our external stakeholders. LTC recognizes that protection of human rights and anti-corruption efforts are complex issues that require a collaborative industry-wide approach to effectively address, however, LTC stands ready to support individual and collective initiatives to improve human rights and the respect of rule of law. As Managing Director, I am proud to reaffirm LTC’s support to the Global Compact and its ten principles. In the year ahead, LTC hopes to implement stronger metrics to measure the impact of our social and environmental efforts, as well as to see the language industry provide its unique expertise to support the implementation of the UN Global Compact.

Dr. Adriane Rinsche

LTC is committed to internationally recognized human rights principles and protection of workers’ rights, as described in the Universal Declaration of Human Rights, and will take efforts to address any issues related to complicity in human rights abuses as necessary.

LTC continues to maintain a highly skilled and highly educated workforce and contractor network. In addition to respecting the rights of its workers, LTC is committed to applying those same standards to its third party contractors. LTC continues to implement a strict code of conduct that provides for grievance procedures, remediation of violations, and appropriate communication measures to ensure that all parties understand their rights in the workplace.

LTC fully supports human rights in a multinational in-house team and with a group of freelance external specialists. We have a number of supplier companies and send them questionnaires every year to ensure compliance with human rights. If more than 10% of the questions are answered with “no” we exclude such suppliers from future business. We have never had any legal cases, investigations or fines or anything at all in respect to Human Rights offenses.

LTC remains committed to respecting international and national standards in regards to worker rights, including fair and lawful employment practices and workplace safety. LTC communicates relevant information to its employees on employee benefits and rights. LTC respects an employee’s freedom of association and right to collective bargaining. As a small and specialized company with a highly skilled workforce, LTC is confident that neither forced or compulsory labor, child labor nor other exploitative labor practices exist within its supply chain.

LTC is proud to be a woman-owned company and one that maintains a diverse workforce. LTC supports gender equity and employs an equal amount of men and women from a wide variety of national and ethnic backgrounds. LTC does not discriminate in its employment practices and employs on the grounds of individual ability in the subject matter.

Our employees’ ages range from 23 to over 65 years of age, and some of our freelancers are well over 80 years old. Our in-house team is multinational, from across Europe and we employ software programmers from India, some of them female. We have more female than male employees. No legal issues with any employees.

We believe employee diversity is an asset to our business. Men and women of various ages from different backgrounds and cultures, with a range of different experiences, help us understand and serve our customers around the world. The core of our business – translation and localization - facilitates inter cultural communication and employee diversity is key to providing professional services in our sector.

All employees, whether part time, full time or temporary, are treated fairly and equally. Selection for employment, promotion, training or any other benefit is on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce are fully utilized to maximize the efficiency of the organization.

Our commitment:
- Every employee is entitled to a working environment which promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.
- The commitment to diversity and equality in the workplace is good management practice and makes sound business sense.
- Breaches of our diversity and equality policy will be regarded as misconduct and could lead to disciplinary proceedings.
This statement of policy, which is issued to all staff, is implemented by line managers who are accountable to the managing director for ensuring that the policy is properly applied in their area of control. This policy was communicated to all staff and contractors, and is kept under continuous review.

LTC is a pioneer in a number of initiatives that are considered important steps to reduce the carbon footprint and improve work-life balance. LTC supports a precautionary approach to environmental challenges and does its part primarily through environmentally friendly technologies. For example, LTC supports a telecommuting work policy that has allowed over 30% of its employees and 100% of its contractors to work remotely, saving travel time and energy use. While LTC maintains a core staff present at headquarters, all LTC employees can and may work from home when possible and mutually agreed with Management/ Line Manager.

Due to LTC’s innovative software, development of which started in-house some 15 years ago, LTC has been able to conduct its business in a manner that is environmentally friendly. LTC registers all business information through its online business intelligence system and has been able to considerably reduce the use of paper. Also employees are encouraged to use as little paper as possible. LTC recycles all paper products and utilizes recycled paper products when available. LTC has also introduced the use of energy saving light bulbs, and puts great emphasis on energy efficiency when making purchasing decisions.

LTC recognizes and manages the active reduction of environmental impact. Environmental performance is monitored, improved and controlled as follows:
We have automated our management procedures and register all business information electronically in our own business information and business intelligence systems. We minimize waste by evaluating operations and ensuring we are as efficient as possible. All staff are able to retrieve information from one central point electronically. We encourage all staff to avoid printing electronically and actively promote recycling both internally and amongst our customers and suppliers. It is the
nature of our business to automate procedures and develop web based software with our aim of being a paperless office.
We require staff to switch off all their electrical equipment before leaving the office and encourage a positive attitude towards reducing their environmental impact.
This statement of policy, which is issued to all staff, is implemented by line managers who are accountable to LTC’s Managing Director for ensuring that the policy is properly applied in their area of control. This policy is communicated to all staff and contractors, and is kept under continuous review.
LTC complies with all relevant environmental legislation and sets targets for ongoing improvement of its environmental performance.

LTC does not condone any corruption or bribery practices and maintains transparent accounting practices with voluntary annual audits. In its twenty year history, LTC has never been complicit in any corruption or bribery charges of any kind. Furthermore, LTC is not aware of, nor has it had, any reports of such practices in its supply chain or by its clients. LTC will take efforts to address any issues related to corruption or bribery as necessary.

We work with global companies such as Deutsche Telekom and Deutsche Post including, for instance, DHL, and with institutions such as the European Commission and the United Nations. We have never had a case of corruption in our company, and we are monitoring all client and supplier and any other invoices closely, including detailed internal financial checks and audited accounts.
Not a single incident of corruption since the company was formed.

We monitor all client and supplier and any other invoices closely, including detailed internal financial checks and audited accounts. There has not been a single incident of corruption since the company was formed.