Communication on Progress

Participant
Published
  • 2019/08/30
Time period
  • September 2018  –  September 2019
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • August 29,2019

    To our customers, partners, and distinguished members of the UN Global Compact:

    It is with great pleasure I report Concordia International Forwarding Corp.'s continued dedication and commitment to the Ten Principles of the United Nations Global Compact.

    In this annual Communication on Progress, we will share the measures we've taken to uphold the principles as we integrate these actions into our corporate culture. We are proud to continue to report these ongoing initiatives with our colleagues and associates using our primary channels of communication.

    Sincerely yours,

    Paul Emposimato, Jr.
    President

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • Concordia is committed to upholding and honoring the Universal Declaration of Human Rights. We demonstrate these principles on a daily basis through our Code of Conduct, Equal Employment Opportunity Policies and our Health and Safety Guidelines.

    We are committed to maintaining the highest levels of integrity and fairness. We practice "Zero Tolerance" with respect to harassment and discrimination. We provide equal opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, sexual orientation or any other protected category. Retaliation is prohibited in all forms. Any conduct that violates these principles or adversely affects the safe working environment that Concordia strives to provide our employees, will be subject to appropriate disciplinary and/or legal action up to and including termination of employment.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • In an effort to uphold our commitment to providing a safe and equal working environment, we have implemented a full scale Human Resources department. We have developed policies and procedures by which employees can report issues or violations in a safe and confidential forum with no fear of retaliation by co-workers or supervisors. As outlined in our Code of Conduct, any investigation conducted will be done so in as a discreet and as confidential a manner as practicable under the circumstances. Appropriate actions will be taken.

    At the onset of their employment, all Concordia workers are expected to read and acknowledge our corporate policies in writing to ensure they understand Concordia's expectations as employees of the company.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Concordia is in the process of developing a robust performance review system through which we can not only measure employee performance, but monitor our progress in our commitment to a safe and healthy work environment. Using this review system we can continue to develop our systems to ensure we meet our goals to act ethically and honestly as a company.

    In addition, we have begun the process of conducting exit interviews with our outgoing employees. Using the information obtained from these discussions, we can better serve our existing and future employees by identifying areas that need improvement from first hand accounts of exiting staff.

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • Concordia has clearly defined and written policies to ensure the integrity, safety, and rights of our employees. Our Code of Conduct and Ethics and Health and Safety Guidelines have been put into effect to make certain our employees at all levels understand their rights and responsibilities as representatives of Concordia. Our Equal Employment Opportunity Policy promotes fair treatment of all employees regardless of their protected class.Our goal is for all Concordia agents to embrace and enact legal and ethical behavior, building trust and confidence among our key constituents, our people.

    In addition, Concordia employs only those individuals that meet federal and/or local age requirements and will not tolerate the use of child or forced labor in any of its global operations and facilities or by its suppliers or contractors. CONCORDIA does not participate in or condone the physical, ethical or financial exploitation of children.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • Our newly formed, dedicated Human Resources department has been put into place and will directly handle all employee issues related to labor policies and risks. In a safe and confidential environment, employees can escalate any issues relating to unsafe working environments or unethical behavior which will be addressed swiftly and in a manner appropriate to the violation. All employees are required to acknowledge and sign corporate policies regarding behavior in the workplace. We have also begun conducting exit interviews to determine if there are any ethical or labor issues that need to be addressed by management.

    Concordia also has a robust health and safety plan in place and all employees, management and staff and required to abide by these procedures to ensure a safe workplace environment. Any violations are required to be reported to management or human resources and will be handled swiftly and appropriately.

    Finally, Concordia is in the process of implementing a performance review process by which management can address employee performance and employees can discuss any outstanding or ongoing issues with management. Communication is the key to providing a health, safe and productive working environment.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Concordia has begun to compile an annual report to ensure that we meet our goal of maintaining a diverse workforce. We promote a culture of inclusion and have processes in place to ensure that all of our employees feel safe at work.

    Concordia is also in the process of implementing a performance review process by which management can address employee performance and employees can discuss any outstanding or ongoing issues with management. Communication is the key to providing a health, safe and productive working environment. Any issues that are deemed to be in violation of company policy or in violation of the Compact Principles will be addressed with management to determine the appropriate corrective action.

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Concordia is committed to providing our employees and customers an incident free workspace and an overall safe environment in all regions where we operate. While still maintaining the high levels of service we provide, we focus heavily on our impact on the environment, and preservation and minimization of factors that could be harmful to the world we live in.

    Concordia International Forwarding Corp. specializes in the handling of Hazardous Materials, therefore it is important to us to minimize the exposure of these materials to both our employees and the environment. Each of our worldwide locations are certified to handle HazMat cargo and all employees undergo a certification course prior to ever handling these materials to become fully educated on how to properly do so.

    Concordia’s highest level of expertise lies within the practice of Consolidation. Not only do we do this when it comes to International transit, but we start this process while moving the cargo domestically preparing it for its final departure.In the United States, Concordia operates out of six major gateways rather than one central hub allowing for a shorter transit from the customer to the airport of origin.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • Concordia has recently modified our TSA screening procedures by retained a certified TSA K-9 Service to screen our cargo. Prior to the use of these highly trained K9s, Concordia employees would need to completely disassemble all pallets to individual screen each package. This would result in the waste of original packaging and would require new packing to re-consolidate the shipment. These dogs are able to screen the pallets while still intact ensuring the transport of safe cargo while significantly reducing the amount of waste that our prior methods incurred. We have introduced this service to three our our warehouse facilities and plan on rolling out to additional as we review our results.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • In our ongoing efforts to reduce GHG and emissions, Concordia has developed a system which requires our local branches to maximize truck loads before they depart to our gateway offices. This reduces the need for multiple trips and in turn reduces labor, fuel, and emissions, making us highly efficient, cost effective, and green conscious. Even more effective in our consolidation efforts is the shipping of the cargo to its final destination. Concordia focuses heavily on freight consolidation rather than shipping loose cargo. The transportation industry is the leading generator of GHG accounting for about 28% according to . By consolidating our cargo, we help to reduce both CO2 emissions and overall air travel by 20 percent.

    EcoTransIT is an industry tool which allows Concordia to calculate the CO2 emissions created by the shipments we handle. By utilizing this tool we can come up with the most effective routing of cargo to decrease the CO2 emissions associated with it.

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • Concordia has instituted a system of checks, balances and authorized signatories to limit the Company’s exposure to bribery and corruption. No Concordia employee will influence others or be influenced by way of paying or receiving kickbacks or bribes. Employees are expected to uphold the values of Concordia and act honestly and ethically when fulfilling work responsibilities.
    Forms of bribery may include but are not limited :
     Cash
     Gifts
     Political or charitable contributions
     Employment

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • All monetary transactions are funneled to and approved by Central Management located in the Executive Offices and all checks are signed solely by the three members of the Senior Executive Management Team.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • All financial transactions are reviewed on a monthly basis by an independent accountant/auditor to ensure the validity and transparency of all transactions,discouraging the act of and limiting the opportunity for bribery and/or corruption.