Communication on Progress

Participant
Published
  • 2020/04/01
Time period
  • January 2019  –  August 2019
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP places the participant on the Global Compact Learner Platform
  • Missing items have been flagged in the self-assessment
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • 23.03.20
    To our stakeholders:
    I am pleased to confirm that “The Insurance Company GPI Holding” reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.
    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to sharing this information with our stakeholders using our primary channels of communication.
    Sincerely yours,
    [ Paata Lomadze ] [ CEO ]

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • “GPI Holding ensures safety and security of each employee. Every office is renovated and in good condition, every employee has own and well-equipped working space. Inventory and equipment is replaced upon request in case of wear and tear. Sanitary norms are followed strictly. Each office and branch is cleaned on a daily basis.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • Employee rights are protected under the Internal Code of Conduct. There were no cases of harassment or abuse and gender equality is respected. Company’s HRM department oversees any claims or problems regarding the human rights in the workplace.
    Employees by gender:
    Top and middle management: 23 women / 23 men
    Other employees: 83% women / 17 % men
    Diversity is one of the values for GPI Holding. The company’s sales employment program offers work despite the age and experience and trains candidates free of charge for 6 months. Every successful candidate is offered a job. At the moment , GPI Holding’s sales team consists of 83% women and 17% men with big diversity in age – average age is 45.
    Company wide women represent 78% of the workforce. In the top and middle management the proportion of gender is 50/50.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Evaluative indicator is numbers: Top and middle management: 23 women / 23 men
    Other employees: 83% women / 17 % men

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • Labour

    GPI Holding has a transparent system of logistics in the company – every contract has a two level confirmation process to ensure fairness of the process. This is important for the value chain control.
    Education and skills improvement is the cornerstone of company’s development.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • Company’s training center has one two full time trainer and 5 mentors, who constantly deliver trainings in various fields, would that me sales, managemen skills , time management, etc. Company is also funding third party courses for employees – personal development, English language, computer literacy, etc.I

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • in 2019 internal training hours were 1,342 for 652 employees, while third party course where financed for 150 employees. The results can be seen in improving the quality of staff performance.

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Environment
    Please use the box below to describe actions your company has taken in the area of environment. Examples include:
    In the area of environment GPI Holding acts a supporter of environmental programs Namely in 2019 the company continued its long lasting campaign – ECOIST and transformed in into the truly environmentally oriented program: loyalty program for insureds allows for the accumulation of points (ecoins) up tp 10% of the insurance premium paid, while every insured is also encouraged to accumulate through healthy life style and environmental friendly activity: walking, working out, drinking enough water per day, having a car inspected and riding a bicycle. Moreover, GPI Holding opens this opportunity to everyone, not just its insureds. At the moment up to 20,000 persons are the member of “Ecoist movement”. The company received a prize for this project in the annual CSR contest Meliora.
    Digitalization is one of the priorities for the company. Its insurance platform www.mygpi.ge and a mobile app (MyGPI) – allow for the whole insurance process to be done online – purchase, reimbursement, premium payment, referals, etc. Plastics insurance cards have been replaced by the AppCard integrated in the application.
    Paperless office: last year the company finalized its efforts to avoid hard copies in the sales process. The whole process have been automatized and sales persons in the office or outside conclude insurance agreement and sell policies electronically. Each sales person (550 inhouse sales managers) have tablet devices for sales operations.

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • loyalty program for insureds allows for the accumulation of points (ecoins) up tp 10% of the insurance premium paid, while every insured is also encouraged to accumulate through healthy life style and environmental friendly activity: walking, working out, drinking enough water per day, having a car inspected and riding a bicycle. Moreover, GPI Holding opens this opportunity to everyone, not just its insureds. At the moment up to 20,000 persons are the member of “Ecoist movement”.Its insurance platform www.mygpi.ge and a mobile app (MyGPI) – allow for the whole insurance process to be done online – purchase, reimbursement, premium payment, referals, etc. Plastics insurance cards have been replaced by the AppCard integrated in the application.
    Paperless office: last year the company finalized its efforts to avoid hard copies in the sales process. The whole process have been automatized and sales persons in the office or outside conclude insurance agreement and sell policies electronically.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • Application download rates doubled, update increased by 5%. Consumer-generated ecoins are over half a million.we have 4200 ecoist member in our group.

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • Company’s board of directors and a Supervisory Board oversees the process of anticorruption policy. The conditions are outlined in the internal code of conduct and if identified, results in termination of the contract and/or criminal changes. The strict policy applies to every employee.

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • No answer provided.
  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • No answer provided.