2017 July 25

To our stakeholders:

I am pleased to confirm that Eraclya reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

Sincerely yours,

Mr. Arnoldo Schoch
President

[ Title ]

Our Company has an Ethic code, an official document that defines our policy and represents our values but above all our shared rules. Each person has to respect the indications of this important document.
Our Business management is based on ethic values. Dimensional growth and job security are keys of success for Eraclya.
We support wealth protection of our members and employees by guarantee working conditions that respect the dignity of people and through cooperations with our clients we invest for safety measures in the workplace. By using preventive measures we reduce risks for our employees and for all people that works with us.
Eraclya has an Ethic Committee to guarantee the respect of the Ethic Code. Compliance with the rules of this Code represents an essential part of contractual obligations of employees pursuant to article 2104 of Civil Code. Each infringement coul be a default for the employment relationship or a disciplinary offense according to the article 2103 Civil Code.
Ethic Code is focused on job security, worker health, environmental sustainability, equal opportunities, confidentiality, corruption, proper administration and competition.
We believe that all companies have to support, respect and guarantee the Human Rights and not to be complicit in human right abuse.

Eraclya will provide to implement its Ethic Code.

Ethic Committee shall be composed of three members selected by the curricula and spontaneous application. These three members must meet requirements of integrity, professionalism and confidentiality. Periodically Ethic Committee relates to CEO and OdV. Employees and members of our Company can report any possible abuse to this Comittee in full respect of privacy.

Since Eraclya is a company operating in the cleaning sector, it must especially care about worker’s protection, being workers often spread over the entire Nation, often non-EEC citizens and mostly women. These data require capability to fully recognize and respect everybody’s RIGHTS. SA 8000 Certification helps Eraclya to do this through periodical assessments by the Certification Company, who also verifies the standard’s fulfilment by directly interviewing the company’s personnel.
SA 8000 is a non compulsory international norm which provides a standard, i.e., a list of requirements, that a company has to comply in order to be recognized as SOCIAL ACCOUNTABLE, that is to correctly behave with respect to ethic and social values. Complaining with the requirements for Social Accountability of this standard will enable our Company to respect important principles here below listed, which are the core of Job Ethic.
Child labour: The company does not engage in or support the use of child labour and does not hire any worker who is less of 15 years of age or has not attended whole mandatory school education.
Force and compulsory labour: The company does not engage in or support the use of forced labour, i.e., to force somebody to work by threatening him/her in any way, through physical, psychological or economic blackmail.
Health and Safety: The company is committed to grant a safe and healthy workplace to his workers, periodic safety trainings and it will survey upon availability and correct utilisation of Individual Safety Devices.
Worker organisation and Collective Bargaining Agreement: The company is committed to grant whole personnel’s right to start or to freely subscribe to trade Unions and to run collective bargain, to hold meetings at workplace, by supplying a proper meeting place, without any discrimination.
Discrimination: The company does not engage in or support any discrimination. Personnel recruitment is based on workers' proficiencies, without regard to race, age, nationality, religion, gender, sexual orientation.
Disciplinary practices:
Working hours: The company attain to the working time described in the specific National Collective Bargaining Contract. Extra working time is requested only for exceptional events and it is necessary the worker's consent.
Remuneration: The company is granting that salaries are conform to the updated Norms and to specific National Collective Bargaining Contract.
These values must be respected also by external collaborators, such as suppliers, who are qualified by Eraclya according to specific requirements of Social, Ambiental and workplace Safety Accountability.

Eraclya has claims and alerts procedure. Simple alerts or suggestions about Social Accountability requirements can be anonymous and they can be addressed to the attention of the responsibles of the company by hand or by post notice, by verbal communications, by e-mail, by our web.
SAMR’s duty is to evaluate claims or alerts as per his/her concern, and he/she ha to activate proper actions to solve it, if necessary. SAMR will also take care to inform workers about corrective actions eventually issued by the company upon reception of alerts or claims. Eraclya is granting the taking care of alerts and is committed to grant the correct short-run management and resolution.

In the website www.eraclya.it you will find: the company’s ethic code, Company’s Report which includes the Social Accountability policy, DirecCon’s reviews as per SA8000 Norm and news in the specific secCon. RelaCve updates will be duly published.

Eraclya adopts policies to decrease the amount of waste produced and to decrease energy consumption. We choice our products with many attention by using those certified Ecolabel.
We limit movement of transport in urban centre by using the car sharing. For business trip we always prefer travel by train or Local public transport.

The planet is a cause we really care about so we have a Zero Impact web, a portal that reduce the environmental impact and offset the residual emissions by contributing to the creation and the protection of growing forests.
The Web consumes energy: it is estimated that Information Technology is responsible for 2% of Europe’s CO2 emissions, with some seven million data-processing centres and 40 billion kWh consumed annually.

The aim of our Environmental company policy is to assure organizational commitment for search productive and management eco-efficient solutions to prevent and controll the negative environmental impact and to improve environmental performances.
Please see the attachment

Our Organization and Management Model, d.lgs 231/2001, prevent the criminal liability of legal entities. This document has a Special Part that describes control records related to sensitive issues of risk assessment.
The decree has implemented indications contained in the law 300/2000 art. 11, that implement obligations provided for by international conventions (Convention Against Corruption).
In Eraclya exist general control and specific control according to the located sensitive issues.
Control System is based on:
- Standard of conducts (conduct and prohibitions that people have to observe during business operations)
- Standard of control

Prevention protocols and controls.

Company monitors and evaluates anti-corruption performance through the OdV( Supervisory Body):
- Supervision on execution of Model, by verifyng coherence between real conducts and Model recommended.
- Assessment of the Model's adequacy, that is to evaluate its real capacity to prevent not recommended conducts
- Verification of compliance with Ethic Code as part of Organization and Management Model.
- Analysis on maintaining requirements of financial soundness and Model's Adequacy
- Model's updating if necessary
- follow - up