Communication on Progress

Participant
Published
  • 20-May-2015
Time period
  • June 2014  –  June 2015
Format
  • Stand alone document – Basic COP Template
Differentiation Level
  • This COP qualifies for the Global Compact Active level
Self-assessment
  • Includes a CEO statement of continued support for the UN Global Compact and its ten principles
  • Description of actions or relevant policies related to Human Rights
  • Description of actions or relevant policies related to Labour
  • Description of actions or relevant policies related to Environment
  • Description of actions or relevant policies related to Anti-Corruption
  • Includes a measurement of outcomes
 
  • Statement of continued support by the Chief Executive Officer
  • Statement of the company's chief executive (CEO or equivalent) expressing continued support for the Global Compact and renewing the company's ongoing commitment to the initiative and its principles.

  • 20.05.2015

    To our stakeholders:

    I am pleased to confirm that Mainstay Property Solutions Co Ltd reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of Human Rights, Labour, Environment and Anti-Corruption.

    In this annual Communication on Progress, we describe our actions to continually improve the integration of the Global Compact and its principles into our business strategy, culture and daily operations. We also commit to share this information with our stakeholders using our primary channels of communication.

    Sincerely yours,

    
James Bottomley
    
Managing Director

Human Rights
  • Assessment, policy and goals
  • Description of the relevance of human rights for the company (i.e. human rights risk-assessment). Description of policies, public commitments and company goals on Human Rights.

  • Mainstay Property Solutions has a range of human resources policies and procedures that. as a minimum, comply with the Royal Thai department of labour standard but goes further and also embrase the requirements listed in the Universal Declaration of Human Rights.

    We have developed and implemented employee handbooks and supervisor / managers code of conduct which outlines our expectations and goals to be a leader in our chosen field through the fair treatment of our employees.

    We focus on employee retention through the fair treatment of our employees, fair wages, monthly bonuses, zero tolerance to unfair labour pratices and refuse to work with customers who treat our employees fairly.

    Our goal every year is to minimise employee turnover through the above processes and policies.

  • Implementation
  • Description of concrete actions to implement Human Rights policies, address Human Rights risks and respond to Human Rights violations.

  • Annual reviews of our polices and procedures,
    Developement and implementation of employee handbooks
    Developement and implementation of our supervisors and managers Code of Conduct
    Implemention of employee feedback medium

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Measurement and investigation of any employees complaints
    Measurement and investigation of any employee legal issues
    Measurement and investigation of any department of labour issues
    Monthly reports to the MD and board of directors

Labour
  • Assessment, policy and goals
  • Description of the relevance of labour rights for the company (i.e. labour rights-related risks and opportunities). Description of written policies, public commitments and company goals on labour rights.

  • Mainstay Property Solution fully complies with Principle 3 - Businesses should uphold freedom of association & effective recognition of the right to collective bargaining, Principle 4 - The elimination of all forms of forced and compulsory labour
    Principle 5 - The effective abolition of child labour, Principle 6 - Eliminate discrimination in respect of employment and occupation.

    We do not employ child labour, employees must be older than 16, but ideally over 18. We do not allow forced labour and are not permitted by law the use of migrant workers.

    We have written poliices and procedures that are fully implemented regarding employment standards, employee rights and their compensation and benefits. We provide employees with an employee handbook when they commence work and also provide them with company induction when they join the company.

  • Implementation
  • Description of concrete actions taken by the company to implement labour policies, address labour risks and respond to labour violations.

  • Employee handbook
    Code of Conduct
    Health & Safety Policy and Procedures
    Issuing of Personal Protective Equipment (PPE) if working with hazardous products
    Use of Risk Assessments
    Implementation and Investigation of Incident Reports
    Employee feedback medium
    Implemention of Equal Opportunities Policy (EOP)
    Employement of disabled workers

  • Measurement of outcomes
  • Description of how the company monitors and evaluates performance.

  • Review of any Incident Reports
    Review of any Accident Reports
    Review of any Legal Reports
    Review of any Labour Complaints
    Review of Employee feedback medium

Environment
  • Assessment, policy and goals
  • Description of the relevance of environmental protection for the company (i.e. environmental risks and opportunities). Description of policies, public commitments and company goals on environmental protection.

  • Mainstay Property Solutions is a service provider and mainly work on our customers sites. We work with our customers to minimise their environmental footprint and use environmental friendly / sustainble products. We recycle and reuse items throughout our business and endeavour to use environmentally friendly products that have either been recycled or can be recycled after use.

    We have an environmental policy and written procedures to support our goal of having a minimal impact on the environment

  • Implementation
  • Description of concrete actions to implement environmental policies, address environmental risks and respond to environmental incidents.

  • We have an environmental policy and written procedures
    We use environmentally friendly products
    We employ a reuse and recycle policy on all our products and equipment
    We purchase equipment that uses minimal electricy in their use
    We require our suppliers to activly provide innovation to reduce our environmental footprint
    We use dispensers and containers to prevent the leakage of the chemicals that we use

  • Measurement of outcomes
  • Description of how the company monitors and evaluates environmental performance.

  • Site audits
    Specification for purchases
    Review of purchases
    Investigation of any environmental incidents
    Risk assessments
    Review of any hazard reports
    Presentation to the board of directors

Anti-Corruption
  • Assessment, policy and goals
  • Description of the relevance of anti-corruption for the company (i.e. anti-corruption risk-assessment). Description of policies, public commitments and company goals on anti-corruption.

  • Code of conduct
    Company inducation
    Bribery and Corruption Policy
    Zero policy to bribery
    Included in sales presentations
    Included on website
    Restrictions on cash purchases or cash use
    Audit of any cash useage

  • Implementation
  • Description of concrete actions to implement anti-corruption policies, address anti-corruption risks and respond to incidents.

  • Bribery and Corruption is very big in Thailand and is central to many of the political and commercial issues. Our processes such as Code of conduct, Company inducation, Bribery and Corruption Policy, Zero policy to bribery, Included in sales presentations, Included on website, Restrictions on cash purchases or cash use, Audit of any cash useage have been implented since the company commenced operations.

    They are very well known by all employees and anyone who breaks the policy faces the risk of being dismissed for gross misconduct.

  • Measurement of outcomes
  • Description of how the company monitors and evaluates anti-corruption performance.

  • Policy and procedures, implemented for many years
    Internal audit of any cash purchases
    Use of parent company internal audit department
    Explanation of the reason for any cash purchases
    Finance department reporting on cash purchases
    Requires MD approval