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Organization Name


Case Story Title

Agreement on Transnational Industrial Relations and Corporate Social Responsibility

Case Story Date


Issues Addressed

  • Principle 3 - Businesses should uphold freedom of association & effective recognition of the right to collective bargaining
  • Principle 4 - The elimination of all forms of forced and compulsory labour
  • Principle 5 - The effective abolition of child labour
  • Principle 6 - Eliminate discrimination in respect of employment and occupation

Case Story Category

Partnership Project

Countries of Impact

Case Description

Eni has a tradition of positive relations with trade unions organizations, with which it has developed an ongoing, constructive dialogue through an open and participatory relational approach.

In November 2002 Eni signed with the Italian energy and chemical sector trade unions and the International Federation of Chemical and Energy Mining and General Workers’ Union (ICEM) an “Agreement on Transnational Industrial Relations and Corporate Social Responsibility”.
This document completed a process, started in 2001, aimed at consolidating relations with unions, which led in Italy to the signing of an Industrial Relations Protocol and, in Europe, to the renewal of a participatory instrument for consultation and information-sharing with the workers’ representatives: the European Works Council.

Through the Agreement on Transnational Industrial Relations and CSR, Eni confirms its commitment to respecting the fundamental rights of its employees in Italy and abroad:
• the right to freedom of association and collective bargaining
• the prohibition of forced and child labor
• a non-discrimination policy covering race, sex, religion, political opinions and social origins
• non-discrimination against workers’ representatives
• a constant effort to improve health and safety conditions at the workplace.

The Agreement is based on the guiding principles set forth in the Universal Declaration of Human Rights and the main International Labor Organization Conventions as well as on the system of values contained in Eni’s Code of Practice and in the CSR model developed by the Company.The Agreement, one of the first signed on these issues, establishes a global union-corporate information and consultation process on Eni’s strategic policies, industrial relations and labor issues, and on the steps to take to prevent and settle possible critical situations. It also represents a tool for disseminating the implementation of human rights and labor standards best practices.

The Agreement provides that each year Company representatives meet the signatory trade unions for consultation, dialogue and information on a number of issues:
• the situation of the Group at world level,
• performance and prospects of its main operations,
• the industrial relations situation in the various countries and any critical situations arising,
• Company’s actions and programs in the CSR area, including health and safety at the workplace.

In this respect, Eni commits itself to monitoring the application of the Agreement’s principles and directly intervening in the event of violations or irregular situations. Trade unions are involved at local level through local representatives or the organizations which signed the document.
The Agreement, however, does not replace local practices, as it recognizes the principle according to which “problems between workers and the Company must be resolved at the level closest to the workplace”.

In July 2003, at the first annual meeting, Eni and the unions agreed on a series of operational steps, such as the establishment of working groups aimed at verifying in more detail the situation and proposing initiatives, in particular on health, safety, industrial relations and labor standards issues.



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