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Case Story Details


Organization Name

Portugal Telecom

Case Story Title

How we Work

Case Story Date


Issues Addressed

  • Principle 3 - Businesses should uphold freedom of association & effective recognition of the right to collective bargaining
  • Principle 4 - The elimination of all forms of forced and compulsory labour
  • Principle 5 - The effective abolition of child labour
  • Principle 6 - Eliminate discrimination in respect of employment and occupation

Case Story Category

Internalization Project

Countries of Impact


Case Description

The Portugal Telecom Group has models, tools and competences which enable it to be “world-class” when it comes down to the Management of Active Human Resources.

The objective is to attract and retain the best talents, in a market which is ruled by heavy competition where human capital is taken as a front line asset.



Unknown authors

Contact Person


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